How to remove an incorrect photo from a TV episode?

  • 1
  • Problem
  • Updated 4 months ago
  • In Progress
Trying to remove a photo from a TV episode. It's not a photo from this episode, but from another.  It's correctly attached to that other episode, but I can't get it removed from the incorrect one.

Submissions:
#190223-165317-342302 (declined: Does not meet contribution guidelines.)
#190224-135410-079902 (this one was approved, but the photo came back)
#190302-160328-644002 (declined: Does not meet contribution guidelines.)
#190303-155435-848502 (this one was approved, but the photo came back)
#190611-210342-982802 (declined: Does not meet contribution guidelines.)

So, how do you get a photo deletion to stick?
Photo of Ron

Ron

  • 196 Posts
  • 143 Reply Likes

Posted 6 months ago

  • 1
Photo of Michelle

Michelle, Official Rep

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Hi Ron -

I have removed these duplicate images from the TV Series, as well as the tag for the incorrect episode.  If you observe that the duplicate image reappears, please let us know here and our staff can investigate further.
(Edited)
Photo of Ron

Ron

  • 196 Posts
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The photo has returned, attached to the same (incorrect) episode.
Photo of Michelle

Michelle, Official Rep

  • 12888 Posts
  • 9976 Reply Likes
Hi Ron -

Thanks for the update, I reviewed the recent duplicate image and can see that it is being auto-ingested (which is why it keeps returning to the site. 

I have alerted the issue to the appropriate team who will investigate further and block the image from being re-added.
Photo of Marco

Marco

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Am I right in assuming this is the same problem as described here: https://getsatisfaction.com/imdb/topics/eight-deleted-pictures-turned-up-again-part-iii?

Photo of Ron

Ron

  • 196 Posts
  • 143 Reply Likes
Same issue with https://www.imdb.com/title/tt10260576/mediaviewer/rm2355600641

It was removed, but then showed up again a couple of days later.
Contribution #190711-022016-992002
Contribution #190711-133439-739702
Contribution #190712-134239-840102