Hi, I need help with IMDP free app.

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  • Question
  • Updated 3 months ago
  • Answered
I cannot watch Dallas show. Everything was working fine till Saturday. But last 3 days I cannot get connected. It says your program will start shortly, but all I see a circle going round and round.
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Jyoti Kane

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Posted 3 months ago

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Claire, Official Rep

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Hi Jyoti,

I'm sorry to hear that you've experienced this issue. So that we can offer further help, can you please provide us with the following information?
  • Device model
  • Android OS version number
  • IMDb app version number
  • Series title
  • Season number
  • Episode number
  • Are you connected via cellular data or via WiFi when this issue occurs?
  • Have you attempted to watch the same episode via another device, or via another internet connection (e.g. different WiFi network, cellular data vs. WiFi)?
Thanks in advance. We look forward to assisting you further.