Help with credit submissions that are outside the 'data processing times'.

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I've submitted several changes to a film I'm involved with and some - but not all changes have been made. Those that haven't been made are outside the 'data processing times' SLA. I'm hoping Michelle @imdb [https://getsatisfaction.com/imdb/people/michelle_4969048] can assist or someone on staff to look at the contributions. They include edits, removals and a change to the title of the film. 

Contribution #180831-040805-624000
Contribution #180831-041003-284000
Contribution #180831-042103-247000
Contribution #180831-161905-544000
Contribution #180903-162338-861000 (2nd request)
Contribution #180904-175128-910000 (2nd request)
Contribution #180904-175214-907000 (2nd request)

Most urgent is the title change - it lists an alternate title - which should be the main title. Hours Minutes Days (2018) should be the main title and the "Unnamed Puerto Rico Doc (2018)" working title should be deleted/removed entirely. 

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Marc Levin

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Posted 1 year ago

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Ed Jones (XLIX)

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Hi Marc Did You use this section Title Correction?

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Marc Levin

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Yes.

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Ed Jones (XLIX)

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Did you notice this?
Important message: Please check that the title correction you wish to submit doesn't already appear as an AKA / 'Also Known As' title on IMDb.
Its the Yellow shaded Area

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Marc Levin

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@CliffJ - I don't recall seeing that but it's possible it was overlooked. In any case, do I need to delete the "AKA" title and then resubmit?
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Ed Jones (XLIX)

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Or Did you do Both? AKA Deletion and A Title Correction?

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Marc Levin

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I *just* deleted the aka listing and will now resubmit the title correction
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Ed Jones (XLIX)

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It should have looked like this. Two parts. Did it?

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Ed Jones (XLIX)

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I would try it as described, if you did not. Also An IMDB Employee might review and submit a ticket on this. But if both items were not done that might be the reason for no change.
Ask anything. If I'm not here, many others will try to help you.
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Ed Jones (XLIX)

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A Minor error on my part. It will look like this when completed correctly.

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Marc Levin

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done and done. thank you for your help. My other changes are still not showing up. Among them are the deletion of a writer credit and the addition of an executive producer. 
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Marc Levin

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Here's the submission that looked to change my title to "co-exec" and add Joe Carnahan as "exec". 
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Jaime, Employee

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Hi Marc,

Thanks for your post.

Do you have any screenshots of the end credits or links to the title itself to help us confirm these credits?

Thank you in advance.
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Marc Levin

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Thanks. I can take care of that. Can you also assist with the title correction. It was incorrectly input as "Hours Minutes Days" instead of "Minutes Hours Days (2018.) Contribution #180909-000523-414000
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Ed Jones (XLIX)

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Jaime may get your items expedited otherwise here are the data submission process times page
https://contribute.imdb.com/times?ref_=helpms_ch_ci_processing


(Edited)
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Marc Levin

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Marc Levin

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Here’s a still of the credits.
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Michelle, Official Rep

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Hi Marc -

Thanks for posting the screen grab, the credit has been approved and should be listed on the site shortly.  I can see that the Working Title you initially reported has since been removed, however the Title Correction has not (to "Hours Minutes Days (2018)").  If you have online evidence to help verify that the title was released under this title please post the links here and our staff will take another look.
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Marc Levin

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Correct tile should be "Minutes Hours Days (2018)" - Screen grab attached for your review. Thanks!
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Ed Jones (XLIX)

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Just checkin in! Looks like all's well!