Help! I've claimed my page but there's no "add image" button.

  • 3
  • Problem
  • Updated 6 months ago
  • Not a Problem
I've claimed my page but there's no "add image" square, "add video" square or the option to edit any of the "known by" information.
Photo of Senta Moses Mikan

Senta Moses Mikan

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  • Frustrated!!!

Posted 6 months ago

  • 3
Photo of Jeorj Euler

Jeorj Euler

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Hi, Senta Moses Mikan. If the IMDbPro interface does not behave as specified (say, regarding featured images, demo reels and "known for" customization) when you interact with it, then Steve, Claire or Ava will fix the page so that the interface works properly. (The expediency will be contingent upon them being able to accurately identify the IMDb name page about you, which should be the case as long as the email address you've used to register on Get Satisfaction matches the one you've used to registered on IMDb·Com [whether directly or through Amazon·Com or so].)
Photo of Senta Moses Mikan

Senta Moses Mikan

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The email address is the same. The page is Senta Moses Mikan. Again, there's no square to add images, add videos or even edit how people will know me.
Photo of Claire

Claire, Official Rep

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Hi Senta,

I've reviewed your page and can confirm that you've been able to successfully update your photos and videos.

Please let us know if we can offer any further help.

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