Has my account been reset or something? All content gone...

  • 1
  • Problem
  • Updated 2 months ago
  • Not a Problem
I have an 8 year old account, with thousands of movie ratings, and several lists. But now I see that my account has been deleted, or at least completely reset? As in all my ratings and lists are gone, other than anything I would have added in the past couple of weeks or so.

I have no idea at all what could have happened - I am not hacked, I don't use IMDB for anything other than star reviews, watchlists etc, I have not received any communication - but all my years worth of content is simply gone.

Who can I contact over this? Thanks ,
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Johnny

  • 3 Posts
  • 1 Reply Like

Posted 2 months ago

  • 1
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Taylor, Official Rep

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Hi Johnny,

It sounds like you may have accidentally signed in with a different account. I'd recommend to make sure you are logged into the proper IMDb account. 
If you still require further assistance with recovering your existing account, please reach out to our Customer Service team on the Contact Us Form.