Gmail login no longer available after last ipad update therefore I cannot login to IMDB on my ipad

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  • Problem
  • Updated 4 years ago
  • Solved
I cannot log in via my iPad. On my cell phone and on my computer I log in using the gmail option. I believe I used to do the same on my iPad but it appears after the update one week ago or so, the gmail log in option on iPad is no longer available? I have no other way of logging in apparently. Just did another imdb update today but this problem was not addressed.
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Derek S

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Posted 4 years ago

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Yann

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Derek,
Unfortunately, Google log in has never been available for the iOS app. It's confusing, I know... since we support it on Android and on the web. I would try logging in using your IMDb password. Facebook is also a good option, however it is easy to accidentally create a new account going that route.
Please let me know if you run into any more trouble.
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Derek S

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I'm just trying to log in on my iPad into the same account that I can successfully access on my computer and android phone but I haven't figured out how yet? I don't know what my password is because when I login with gmail it doesn't ask for it. If I go saying password reminder then I'm guessing I run the risk of not being able to log in with computer or phone.....
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Ava, Employee

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Hi Derek,

Would you confirm whether you still have access to the Gmail account you originally registered with?

If you're still experiencing difficulties logging into your IMDb account, please write to us via the IMDb Helpdesk using this form:

http://www.imdb.com/helpdesk/login_problems
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Derek S

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Yes I still have access to my original gmail account. I posted a reply a short while ago that after several days had passed I was suddenly one day able to log in on my iPad finally. Not sure why but perhaps there was a small glitch with logging in on iPad for a bit or maybe the recent app update helped to cure the problem. Thx
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Ava, Employee

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Thanks for writing back Derek S.

We're glad to hear the problem is fixed and you're able to access your IMDb account on your iPad again.

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