Free movie won't play

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  • Problem
  • Updated 3 months ago
  • Solved
Ninja Turtles free movie won't play
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Jody Botha

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Posted 3 months ago

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Ed Jones(XLIX)

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https://www.imdb.com/tv/watch/tt3949660?pf_rd_m=A2FGELUUNOQJNL&pf_rd_p=07829c1d-b0b0-417e-a204-4...
I cannot get it to play either from IMDb

If you want to watch it now while they fix it you can do it here.

https://www.amazon.com/gp/video/detail/B01G7UJIVI/ref=atv_dl_rdr?autoplay=1

For staff, if you need to know.
I'm on a laptop, Windows 10, Firefox, (Current version).
(Edited)
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Taylor, Official Rep

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Hi Jody & Ed Jones,

Can you help confirm what occurs, and what you are experiencing when you try to play the movie? 
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Ed Jones(XLIX)

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Hi Taylor.
It goes to the page and the loading video circle runs perpetually.
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Ed Jones(XLIX)

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See below
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Ed Jones(XLIX)

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Claire, Official Rep

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Hi there,

I've reviewed the referenced title and can confirm that it is playing properly on all devices where IMDb TV is available.

Please let us know if you encounter any further issues.