Former tagged photos don't show up in gallery

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  • Updated 2 months ago
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There are several photos of me from previous projects, that are tagged, which do not appear in my profile gallery. I need them to be on there. Meanwhile there are others that I have removed the tag from but stayed up. How do I fix that? I did write to customer service a while ago.
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Todd G

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Posted 3 months ago

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Robin, Official Rep

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Hi Todd,

Images that are uploaded to an IMDb title page will only appear in the photo gallery for that title and are not extended to tagged name pages. This is an effort to protect a person's photo gallery from unwanted user-uploaded images.

Uploading an image to an IMDb name page requires an IMDbPro membership, if you have claimed a name page and would like the image from the title page to appear on your profile, please save a copy of the image and submit this to your name page individually.

If you'd like to correct a still photo which you did not upload but were tagged in incorrectly, please click the "Edit Tags" at the bottom of the picture to request the incorrect name tag removal. This will submit a tag removal request to an editor. If approved, the image will be removed from the gallery.

Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.

Please let us know via the Contact Form should you have any additional queries.
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Phil G

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please save a copy of the image and submit this to your name page individually.
So, every person in the image creates a copy to add to their name pages... then the title is tagged on all those copies (because doing so makes the name page gallery much more useful)... and then we end up with a lot of duplicated images on the title page, one for each name page that is linked. Surely this can't be the best approach to dealing with this issue?
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Todd G

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The tags I'd like removed are legitimate, I just would like them not to appear on my page. Because others that are equally legitimate do not show up, due to some hidden calculus, I know it is possible to regulate which ones are on my profile and which are not. I do have a Pro account. 
When someone tags stills from some invisible indie short films I did and they shows up, but the production photo tags from Malcolm in the Middle do not, it's a problem. The solution should not be that I must add duplicates myself as personal publicity photos.
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Grayson, Employee

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Currently this is how the system is set up. It's not ideal, but it is a working solution. If you have a better idea for how to do it I would recommend submitting it as an idea here as our teams do pay attention to new ideas floated there if they get enough votes.
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Phil G

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Sure, I have a better idea. Flip the current system around. Add images to the name-page galleries of tagged names by default, and allow Pro members to suppress the images they don't want on their page. That way Pro members retain control of their galleries (while saving them the effort of downloading and reuploading images); it eliminates the problem of needing duplicated images in title galleries; and, as a bonus, thousands of name pages that previously had empty galleries will suddenly gain images.

However, I have no intention of starting the social media campaign required to generate "enough votes" for the idea to be deemed worthy of staff's attention. Either you care or you don't. Maybe someone else will chase the votes needed.

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Grayson, Employee

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Hey Phil - that wouldn't work as a lot of people either never check their profiles or only check very infrequently. Unfortunately we have had some malicious contributors in the past apply tags and upload images that would be extremely undesirable, which is why the system is as it currently is. 

I wasn't suggesting doing anything on social media either, if you post your idea here to Get Satisfaction and it's a good enough idea I'm sure it'll gain traction.
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Phil G

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Don't you have editors checking submissions to prevent malicious contributors from causing problems? If these "extremely undesirable" images violate guidelines, then why were they accepted in the first place?
...if you post your idea here to Get Satisfaction and it's a good enough idea I'm sure it'll gain traction.
I disagree. The vast majority of idea threads posted here are mostly ignored, except when the thread-starter brings in outside support from people who wouldn't otherwise be here.

Either way, this issue isn't important enough to me personally, so I won't pursue it any further.