Flagged and Forgotten.

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I've been a member of IMDb for 8 years now. When I first joined, I would submit myself for all of the extra roles that I had done (Oops). I also subscribed for the resume service, in about 2008. When I didn't update that, my entire page was taken down. When I first moved to New Orleans, I did a movie called Jerome High's Scream Team. The producer of that movie, Wayne Douglas Morgan, called (don't know where he found a phone number) and had my page restored. But since it's been restored, none of my credits will go up if I submit them on my own. I've had to ask producers from the productions add credits for me.

I read through and found out that most likely my page has been flagged. But I haven't submitted any credits to things that I have not been a part of. I'm asking that my page be restored to its full edit-ability. I've joined SAG and every role that I book is verifiable through the union, as well as call sheets or pay stubs submitted with the new credit.

I have 3 credited roles in feature films waiting to be accepted. And have requested that my legal name be taken off the site as well, to no avail.

I've contacted the Help Desk numerous times regarding the issue, to the point that they won't even respond anymore.

Somebody please help?!

Aaron Jay Rome
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AJ Rome

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Posted 6 years ago

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Emperor, Champion

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This sounds unlikely - you might get your account flagged if you submitted a lot faked data, but if you haven't then you should be fine. However, feel free to paste in a link to your profile so staff can check.

Instead, I suspect it is more likely that the other people are just doing it right. In particular, familiarise yourself with the guidelines and advice here:

http://www.imdb.com/czone/

Often important is this guideline for uncredited roles:

www.imdb.com/help/show_leaf?uncredite...

Other than that, if you were on the credits of a title in the IMDB database, then there is no reason you shouldn't be listed, as long as you supply the evidence (perhaps this is the bit you aren't doing?). You can do that using this form:

http://www.imdb.com/helpdesk/data_ver...

I'm also sure that ending your IMDB Pro subscription wouldn't make your profile disappear, other than it being a glitch.
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AJ Rome

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Thank you for the thorough response!

I've submitted credits, even entire titles through my friend's accounts and had no problems. I'm very familiar with the submission process, but I'm at the point where if my agent, or even the casting director that booked me submits credits for me, they don't go through.

As for uncredited roles, I've tried to take them off many times, yet they remain.

Also I've supplied evidence of working on the projects with all of the submissions (pay stubs, call sheets etc.)

I've literally been through the gambit of trying to solve this problem and nobody has answers.

The problem started when IMDb offered the résumé service separate from the Pro option. When I let it expire and didn't renew, my entire page was unsearchable altogether. Ever since, I've had submission problems.

Also my link is my name at the end of my first post. Or www.imdb.me/aaronjayrome
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That's your IMDB entry, I meant the user account that you used to submit credits from - if it has been flagged then staff will need that to look into it. Or does this imply that you think it is your entry that is flagged up?

I've submitted credits, even entire titles through my friend's accounts and had no problems. I'm very familiar with the submission process, but I'm at the point where if my agent, or even the casting director that booked me submits credits for me, they don't go through.


I'd be very surprised by that - rogue submitters can get their user account flagged but I've not heard of an entry being flagged up, that would be counter-productive to IMDB's aims.

The problem started when IMDb offered the résumé service separate from the Pro option. When I let it expire and didn't renew, my entire page was unsearchable altogether. Ever since, I've had submission problems.


I suppose it is possible something went wrong with the entry, somehow - staff would need to check that, but it is searchable (unless I've misunderstood what you mean):

http://www.imdb.com/find?q=Aaron+Jay+...
http://www.google.com/search?q=Aaron+...

I am curious about that Aaron J. Rome entry that shows up - it is empty too.

Anyway, hopefully staff will have enough information there to look into this and try and work out what is going on.

As for uncredited roles, I've tried to take them off many times, yet they remain.


Once it has been accepted and is factually correct, it is difficult to remove. As the guidelines say, IMDB reserve the right to tighten up their uncredited roles criteria, so can always remove such items from someone's filmography at some point, but it isn't something you have control over. So that isn't a problem, it is a feature.
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Sorry, still new to this message board my user account link is
http://www.imdb.com/user/ur6705970/

As for the search-ability, it was restored when one of the producers of a movie I did 3 years ago personally called somebody at IMDb (not sure who, or how he knew them) and magically it was back up. But ever since I've had the submission problems.

I'm not sure where the Aaron J. Rome account even came from, to be honest.

Again thank you for the response!
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I've also posted on this on the main IMDB board, where someone seems to have encountered a similar problems:

http://www.imdb.com/board/bd0000042/n...
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DavidAH_Ca, Champion

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At this date I can only make a guess as to what happened (or might have happened) - but hopefully a rather educated guess.

You stated that you added all your 'extra' roles early on. Did you submit work where you did not receive an on-screen credit without the required (uncredited) attribute? If so, the following is a possible scenario.

1) You let the Resume subscription lapse, so that data disappeared from your page.

2) A contributor (or contributors) auditing the films you had worked in, discovered you were not credited on screen and added the appropriate attribute.

3) All listed items were (uncredited). You must have at least one credited item before any (uncredited) ones can be shown, so your page became empty and was therefore removed from display.

4) Your producer friend added a standard (i.e. credited) item to your name, so the page was restored, with the various (uncredited) roles showing up as well.

5) Because you effectively 'padded' your page with invalid credits (by IMDb's rules) you - not your page - have been flagged as an untrustworthy contributor, so what you submit under your User ID is not accepted. (It is possible that the flagging may affect your page more because a person is more likely to try to 'pad' his own page than someone else's.)

If this is what happened, I think the only thing you can do is to continue to try to add your credits (and preferably some for other people as well) being extremely careful that they are totally accurate by IMDb's regulations and they may start to accept them after a while.
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AJ Rome

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That's exactly what I think happened as well. Obviously I didn't know what I was doing like 6 years ago. But since I've started booking legitimate roles I haven't had a reason to 'pad.' I simply want my credits to appear before the year it takes for the film to be released.
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Giancarlo Cairella, Official Rep

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Without going into specifics on a a public forum, here is some general advice.

1) Contracts and similar documentation constitute proof that someone worked on a film, not that someone has received or will receive on-screen billing

2) There is no guarantee that a credit on an unreleased/unfinished film will be accepted. Films that are still not released don't have final credits. If we can't verify that something matches final on-screen credits, we may accept it but remove it later, or we may reject it altogether.

3) Sometimes the decision to accept or reject a credit may be influenced by person's recent filmography. Let's say that an actor has several existing credits on a number of films, and they are all listed as 'uncredited' because his name didn't appear in the credits. When that actor submits a new credit on an unreleased film, and the credit is for a role that fits into his existing filmography (e.g. "Man in Bar"), and the credit was not submitted with the 'uncredited' attribute, then our editors may opt to wait until the film (or the end credits) are actually available to check before accepting it.

The general rule of thumb is: when someone claims to have received on-screen billing in a film or TV-episode, then he/she should be prepared to provide verification of this claim (ideally via a screen grab of the portion of the film's main or end title credits showing his/her name).

If this is not an option, which is obviously more likely to be the case for films that have not been released yet, then the person may have wait until the film is released and the credit can be verified.