Error when submitting a new name

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I recently submitted a new title to IMDb, the sitcom pilot Semi-Detached
https://www.imdb.com/title/tt9552908/?ref_=fn_tt_tt_2

After the pilot was broadcast I added those crew credits not already submitted as part of the new title submission, but a curious error occurred that I cannot remember ever happening to me before now.

In the make-up department I needed to add a credit for a Caroline Walker credited as a "hair and makeup trainee" in the on-screen credits. This Caroline Walker is a recent graduate from a well known hair and make-up academy in London who previously worked uncredited as a makeup trainee on the 2017 movie "Justice League". None of the existing Caroline Walker's on IMDb match this person so I selected the option to create a new name Walker, Caroline (V).

As this was a makeup department credit I needed to add the new Caroline Walker (V) as makeup trainee then once the new name had been created return to submit a second credit as hair stylist trainee to Caroline Walker (V). However, when I tried to do this today I was surprised to see that Caroline Walker (V) has a number of acting credits in American films! It would seem that when the data submission form prompted me to create a new name with the roman numeral (V) that instead of this being a new name it was one that was already in use.

I have now submitted a new name for Caroline Walker (VI) as hair stylist trainee and can easily transfer the makeup trainee credit from Caroline Walker (V) to Caroline Walker (VI) myself but could I ask for a member of staff to take a look at this problem to see why this error occurred?

The submission on which this error occurred was 190107-015008-263000.

Thanks
Mark
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Mark Wood

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Posted 2 months ago

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Will, Official Rep

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Thanks Mark, I've reported this to our technical teams now.

Regards,
Will
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Will, Official Rep

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Hi Mark,

Our tech teams are having problems recreating the issue (which is a good thing), so the form itself added the (v) when you hit re-check these updates and selected this is not an existing name?

Regards,
Will
(Edited)
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Mark Wood

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Hi Will,

Thank you for reporting this issue to the tech team.

That is correct, the submission form provided me with a list of suggestions as usual and at the bottom of the list were the standard two options.

This is a different person not currently listed - create 'Walker, Caroline (V)'.

and

I am not sure - submit it as Walker, Caroline and let IMDb staff decide.

I selected create Walker, Caroline (V) only to discover that a new name had not been created but that Walker, Caroline (V) was a pre-existing name with a number of acting credits in US movies.

I hope that helps.
Regards
Mark
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Jeorj Euler

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Must have been a race condition.
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Will, Official Rep

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Thanks Mark, I've passed this on now.