Error 503 with Server

  • 6
  • Problem
  • Updated 2 months ago
  • Solved
When I try to access a movie it gives me this message. See
photo.
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Erin Harris

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Posted 4 months ago

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Photo of Евгений Костин

Евгений Костин

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This reply was created from a merged topic originally titled Network error.

When I press on the movie from my watchlist it doesn’t open, it says “Network error”They couldn’t connect to Imdb right now. The operation cannot be completed. How can I fix this problem?
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Claire, Official Rep

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Hello Erin & Евгений,

So that we can offer further help, can you please confirm the following information?
  • Device model
  • iOS version number
  • IMDb app version number
  • Have you experienced this issue with another device on the same network?
  • Have you experienced this issue with another network (e.g. WiFi vs. cellular data, or home WiFi vs. public WiFi)?
Thanks in advance. We look forward to assisting you further.
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Erin Harris

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iPhone XSMax, 12.3 the latest iOS version, 9.12.1 version of app, n, this error came up on mobile data and on WiFi. Yes my mobile data is turned on for this app when I use cellular data.
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Claire, Official Rep

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Hello Erin & Евгений,

Our engineering team has confirmed that the issue you experienced was due to a temporary outage experienced yesterday for the IMDb iOS app, which is now resolved.

Please return to the app, and let us know if we can offer any further help.
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Kathleen Benson

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This is happening today, October 22, 2019.
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Claire, Official Rep

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Separate report

Please reference the new conversation here: Network Error (Error 503)