Email update help

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  • Updated 1 year ago
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I signed up for my IMDB account years ago with an email I no longer use. I never fully activated my account via email confirmation. I don’t want to lose my tenor badge cause I have to make a new account. Any way I can update my email so I can fully activate my account ? I don’t want to start over.
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Eric Hess

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Posted 1 year ago

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Jeorj Euler

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Hi, Eric Hess. If you remember your no-longer-used e-mail address and the password of your IMDb user account associated with that e-mail address, then there shouldn't be a problem.
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තරිඳු ධනංජය/Thorin

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Is this what you're talking about?

'If you no longer have access to your email, but remember your password, you can log in with your email and password. Please then go to the Account Settings to "Change Your email address"
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Claire, Official Rep

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Hi there,

Yes, that Help article provides the correct information about recovering your account, if the email address and password are known.

If you're unable to recall the password, and cannot access the email address to receive a password reset email, unfortunately the account cannot be recovered.

Please let us know if we can offer any further help.

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