Despite the fact that our title has been approved, I can not find it and add it to my list

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  • Problem
  • Updated 2 years ago
  • Not a Problem
Despite the fact that our title has been approved, I can not find it and add it to my list
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Paul Mosencov

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Posted 2 years ago

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Michelle, Official Rep

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Hi Paul -

Are you referring to the title "Absolute Acces (2018)" here?
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Paul Mosencov

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yes
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Michelle, Official Rep

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Hi Paul -

You may have had trouble earlier because the new title was likely still processing. Please try adding the title again to your List now, and let us know if you are still having problems.
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Paul Mosencov

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the list is now added, but the title itself is empty at all- 404 error
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Col Needham, Official Rep

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This sounds like you are using the old (7+ years out of date) version of IMDb.  

Please go to your site settings at https://secure.imdb.com/register-imdb/siteprefs and ensure both "Always display full cast and crew credits" and "Show reference view (old title/name page layout)" are unchecked.   These options are only for people who do not want to use IMDb's latest design and features; data on them runs 24-36 hours behind the rest of IMDb so they are not recommended for general use.  
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Paul Mosencov

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I went to this page, but there all the settings are correct.
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Col Needham, Official Rep

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Please post the URL of the page which is generating a 404 error.
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Col Needham, Official Rep

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This page loads fine here sorry, as does its only title @ http://www.imdb.com/title/tt7745106/ 
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Paul Mosencov

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and why is this happening ??
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Col Needham, Official Rep

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Please post a screen-grab of the 404 page with the URL visible and we can take another look. 
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Paul Mosencov

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can this problem be due to the fact that my profile is not being searched for in search results?
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Paul Mosencov

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Col Needham, Official Rep

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Please see our advice above.  The only way to get to that page when you click on a title is if your settings are wrong ...

Please go to your site settings at https://secure.imdb.com/register-imdb/siteprefs and ensure both "Always display full cast and crew credits" and "Show reference view (old title/name page layout)" are unchecked.

Please look at those again and then visit http://www.imdb.com/title/tt7745106/ 
(Edited)
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Paul Mosencov

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Thank you very much!! All is adjusted !!