Deleting an old headshot

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  • Updated 6 years ago
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Keep having conversations closed by Michelle w/o being able to respond. Michelle's response is posted below:

"Hi Michael -

We strive to present many relevant images on the site, which IMDb licensed and is allowed to display, for all the people listed in the database.

For this reason, we regret that we are unable to comply with your request to delete photographic content from our site."

There is no way that IMDB has "licensed" a headshot of mine from 2003. I have since signed up for (and am paying 19.99 a month) to have an IMDBPro account in order to manage the photos displayed w/ my profile, and yet I'm still unable to delete this photo. It is not a representative image, nor is it a publicity still that IMDB has ever paid me money to "license". All I'm asking is that this specific photo be removed, as it serves no purpose whatsoever. It is not a movie poster or still or anything of the sort, and if I'm paying you all money in order to manage what photos are associated w/ my profile then I should have the option of deleting a headshot. Otherwise there is absolutely no value whatsoever to the IMDBPro account. I believe this particular photo was submitted under the old system and is thus showing up as a "publicity still" of some sort when it is not. Please delete the photo as I am now a paying customer and do not wish to have the photo associated w/ my account. Thank you.


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Michael D. Fuller

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Posted 6 years ago

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bluesmanSF, Champion

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You or your representative did not submit that via the old photo service by paying a fee to have it there? That would normally be the way the photo got added.


If so, it won't be removed though Pro allows you to add up to 100 photos and display one as a head shot (and add resume and access industry related information).

Having Pro allows you to add to your page not delete items already there.
(Edited)
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Michael D. Fuller

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I have no idea how that photo got added. I didn't add it. I still work in the entertainment industry and having an 11 year old head shot that isn't tied to a film or event somehow forever be present on my page w/o my authorization or the ability to delete it seems insane. 

All I'm trying to do is get a photo that I never submitted to the website and is no longer representative in me in any way taken down. I'm paying for a pro membership in order to manage photos associated w/ my listing and I'm being told I'm not allowed to delete a headshot somehow associated w/ my listing. Do you work for IMDB? 
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Dan Dassow, Champion

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Hi Michael D. Fuller,

bluesmanSF is a very knowledgeable IMDb user. He is not an IMDb employee. He has been helping people for years. IMDb has designated him as a Champion because he provides accurate and useful information.

In response to your question, bluesmanSF is simply telling you current IMDb policy regarding photos related to your credits page.


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Michael D. Fuller

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Dan (and bluesmanSF): hence my question at the bottom of my reply. I'm not trying to take this out on anyone (particularly anyone who doesn't work for IMDB) and I appreciate the information. 
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bluesmanSF, Champion

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I would actually agree, somewhat, that since you're paying for Pro, you can add photos,  and should/could be able to manipulate its placement, but one thing to consider is:

re:  "Please delete the photo as I am now a paying customer and do not wish to have the photo associated w/ my account"

Consider that this is not your account.  It's a piece of the film database and belongs to IMDb.  Somewhere out there, they have a contract allowing them to display this on the page it appears on and also, site users like to see photos...having just the newest one doesn't help us users place you in 11 year old titles.  The old head shot may not be of value to you in getting jobs, but the page is not your resume.  It's a piece of a film database that doesn't just cover new titles, names, photos, biographies, etc.  There will always be old and out of date photos...for good reason.  The site has to remain useful and interesting to us users...or there's no need for it.

Keep in mind that being a paying customer covers certain specific features.  It doesn't give you editorial control over any pages of the actual database, regardless of whether it has your name at the top or not.

Also, keep in mind, if they let you delete it, then you quit Pro, the page will have nothing.  The site's customers are also each and every user who comes here to view the pages...and they like photos on them.  And, there's a date on it...we're aware you probably don't look like that now.

Good luck!

FYI, the current roster of IMDb staff that is registered here on this message board is https://getsatisfaction.com/imdb/details/employees

(Edited)
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bluesmanSF, Champion

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Michael, another user shot me this info.

imdb.com/help/show_leaf?publicityupdatephotos, describes the procedure for removing photos added with the old service. As outlined there

If you sign-up for IMDbPro and then cancel your subscription, any changes you made using the Resume feature will be removed and we will only display your original IMDb Publicity photos that you purchased prior to activating your IMDbPro subscription.
IMDb will suppress display of old pub service photos upon request, but might reinstate their display should the Pro/Resume subscription ever lapse.

I am not sure how actual removal will work out if you, as you say, didn't purchase that placement of the old head shot, and it was instead done by your representation at that time.  But, Help Desk staff can take a look at that for you.

Help Desk contact can be sent on this form.

Since the one old photo has be displaced as your head shot/thumbnail photo, I can't see the big deal.  But keep in mind, it'll just be suppressed and can/will return if your Pro subscription lapses.

Keep in mind, you can add, as a feature of Pro, up to 100 photos.  So, if that one old head shot becomes one of 100, it'd be less noticed and have less impact.

Good luck (and thanks to MayorDefacto!)



(Edited)