Deleted email

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
My Google account linked to iMDB was deleted. I'm logged in on my Android app but cannot log in with old Gmail anywhere else. I made a new Gmail and would want to change my old Gmail and link to my new Gmail.
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Zero Null

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  • Upset.

Posted 3 years ago

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Claire, Official Rep

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Thanks for reaching out to us. 

Please know that for the safety and protection of our customers, we can only send passwords to the email address that is registered with the account, and we are unable to make changes to the email address on your behalf. We apologize for any inconvenience this may cause if you can no longer access that email address. 

Unless you can remember the password, it is our suggestion that you register for a new account via this link: 

with your new address. 

Thank you for your understanding.