Delete cast... requesting for a year and still no help :(

  • 2
  • Problem
  • Updated 2 years ago
  • Solved
I had to move and ended up changing locations on a film therefore new cast and crew... I need 3 cast and 1 crew deleted but after multiple requests nothing changes only addition. Please delete inaccurate information
Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
  • disappointed

Posted 3 years ago

  • 2
Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
http://m.imdb.com/title/tt5212626/

Delete - Actors: TriaSpreeley , Luis Pimentel, El Hadj Sy & PA: Raymond Suarez

Please and thank you for deleting this inaccurate info once and for all
(Edited)
Photo of GMJ

GMJ, Champion

  • 3742 Posts
  • 6536 Reply Likes
If possible, please post the 18-digit reference number(s) so an IMDb official can view the submission(s) for any technical issues. The number is located in your email correspondence from IMDb and on your personal Update History page. 
Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
180111-164916-072000

Thanks for your help!
Photo of Michelle

Michelle, Official Rep

  • 13308 Posts
  • 10784 Reply Likes
Hi Machado -

Our records show that there have been several requests submitted to remove these cast and crew credits, however, the updates have not been accepted because our editors believe that the information we have listed on the site is correct.

If you can provide a screen grab of the full on-screen credits of the film and/or a link to where the video can be viewed online, our staff will be happy to take another look, however, please be aware that if these individuals participated on the project their credits will need to remain listed on the site.
Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
They did not participate... I will submit the screenshots. Does this post remain open or close after inactivity? And I have been asking for almost a year it would’ve been nice to receive a response rather than be ignored so that I can take the necessary steps to verifying the information.
Either way, thank you for your response.
Photo of Michelle

Michelle, Official Rep

  • 13308 Posts
  • 10784 Reply Likes
Hi Machado -

This thread will remain active as we wait for you to post the screenshots, once you post them here our staff can take a look.
Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
Should I resubmit the deletions?
Photo of Michelle

Michelle, Official Rep

  • 13308 Posts
  • 10784 Reply Likes
Hi Machado -

Thanks for posting the credit screen grabs, this is confirmation that the cast deletions you requested have been approved and the changes should be live on the site shortly.  Cheers!

Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
Could you remove 1 more name please? Kassy Petit from wardrobe and makeup... thank you for your help!
Photo of Will

Will, Official Rep

  • 4018 Posts
  • 5223 Reply Likes
That deletion has now been accepted and she will be removed shortly.

Regards,
Will
Photo of Machado Image

Machado Image

  • 10 Posts
  • 0 Reply Likes
Wow! Thank you for all your help! Just one final question... I initially paid I think $35 for the current poster to be posted is their a way to change it or... will there be another charge?

Thanks again for your patience & help!
Photo of Will

Will, Official Rep

  • 4018 Posts
  • 5223 Reply Likes
Title image uploads are now free to all IMDb and IMDbPro users.

For more information, please visit our Frequently Asked Questions page.