Debit card shows that there is a $1 charge processing/not due til 11/10. Help.

  • 1
  • Problem
  • Updated 10 months ago
  • Not a Problem
just went on my bank account and saw that IMDB has a processing payment for my account for $1. I have an annual member shop not set to renew until November 10 and I am concerned that my IMDB account and more importantly my debit card is compromised. Please advise ASAP. I just sent a query through imdb.com especially because the link that the phone number on the debit card bill said that to go to imdb.com/bill and got the 404 message. Has this happened to any one else? Thanks. This is my first post here so I am not sure how to check for responses.
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Holly Shelton

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  • frustrated

Posted 10 months ago

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Ed Jones (XLIX)

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You have a 1 month free trial. The $1.00 is a test fee to be sure you have a valid card. That will be refunded. Also don't forget that fee will be auto billed for either a month or a year, depending on what you selected, on the 10th.
(Edited)
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Holly Shelton

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Yep, I am in the heart of show biz... Los Angeles. :)
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Ed Jones (XLIX)

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Your in L.A. and you are not on Slaughter Time?
Slaughter - Up All Night - YouTube
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Ed Jones (XLIX)

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Ooops I'm showing my age!
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Holly Shelton

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60-80 hour weeks but I try to reel it in on weekends. 
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Ed Jones (XLIX)

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I stopped doing that when I hit 55, eight years ago! LOL
Work about 20-30 hours a week. TTFN Take care, Be safe. Cheers
(Edited)
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Claire, Official Rep

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Hi Holly,

I've reviewed your billing and can confirm that the $1.00 pending on your card is an authorization and is not an actual charge. 

When your membership is close to renewal or the card information is updated, our billing system sends an authorization to ensure the card on file is valid. After the authorization is granted, the hold will be removed from your pending transactions. To confirm your next billing date, please go to the Membership page: 

https://pro.imdb.com/account/membership 

Please let us know if we can offer further help.
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Holly Shelton

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Thanks so much.
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Ed Jones (XLIX)

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Good day. I thought that was what that was for.
Too cold and windy today here.
(Edited)

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