Credits not being included, despite evidence

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The composer Kim Planert has written additional music for all episodes of ABC's Castle 5th season and only IMDB pages of episodes 1, 8 and 9 have his name listed under "Music Department/Composer/Additional Music". Other additional writers of the same show have their names listed on all 5th season's IMDB pages.

Robert Duncan's staff, Kim's agent, Kim himself and I tried submitting these credits over the course of 2 years without any success. Kim has been collaborating with Robert Duncan since Castle's season one, now they are working on season 7.

Since there are no credits on screen for the additional music composers, I have submitted cue sheets to IMDB, as it is the most official evidence of Kim's contribution. So far, no feedback or positive results.

I just read on http://www.imdb.com/help/search?domain=helpdesk_faq&index=1&file=resumemail&ref_=hlp_sr_...

that requests sent through the help desk, along with attached evidence, may take several months to be analyzed. In order to check how it would go, on 09/16/2014 I edited again Castle's episode 502 page, adding Kim as additional music composer, uncredited. Immediately after, I went to the help desk and submitted a link to a dropbox folder with the complete episode cue sheet with highlights on all Kim's name occurrences as well as the ID of 502's page edit.

There must be a way to solve this. Please enlighten us.

I appreciate your attention. Looking forward for IMDB team's directions towards a solution.

Thank you,

Gabriel Dib
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Gabriel Dib

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Posted 5 years ago

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Gabriel Dib

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BluesmanSF? Anyone?
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DavidAH_Ca, Champion

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I believe that that FAQ is badly out of date. That item refers to submitting the credit that way instead of via the web form, and I am fairly certain that IMDb will no longer process such requests at all. I remember seeing that many years ago, and I think it was set up when many people did not have stable access to the web and this  was set up to allow them to work offline and only be online for a quick send.

It does not refer in any way the submitting via the standard web forms but sending the Verification data via the special Help Desk form.
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Gabriel Dib

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Hi DavidAH_Ca,

Thanks for your reply. 

My last submission was done exactly as suggested by IMDB staff on the post

https://getsatisfaction.com/imdb/topics/i_have_around_93_credits_pending_to_show_up_online_that_neve...

Which was: editing the episode's page and sending the evidence along with the submission ID through the Help Desk. I don't understand why it won't go through, everything is correct and there is no feedback from IMDB on why it is not being accepted. 

Submission ID: 140916-214532-064000

Basically Kim Planert still has 20 credits to be added to Castle's 5th season, which he has documents to prove his participation. 

What would be your suggestion in this case?

Thanks,

-GD
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Gabriel Dib

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Hi  DavidAH_Ca

Any update on the above issue?

Thank you.