Credits not being added and some removed from page

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  • Updated 3 years ago
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Hello, I am writing because most of these credits (photo above) have been added multiple times over the past 6 months and yet the only outcome has been credits being deleted from Travis Siniard's page. My page (Danielle Snowdon) also has not been updated with the items submitted. These items are all true and correct and can be verified. Thank you for your help on this matter as it has been a long running issue and has caused concerns from producers over accurate work history.
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Danielle Snowdon

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Posted 3 years ago

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Danielle Snowdon

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The first time I updated Travis' page with his personal involvement for accuracy (8/24/15). Some of the credits showed up for a few months then suddenly somewhere before 6/10/16 the added credits as well as credits that had already been on his page disappeared. (personally i have wondered is an ex girlfriend interfered here but I like to believe that wouldn't happen). Thank you for your help on this matter.
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Will, Official Rep

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Hi Danielle,

It looks like these credits have been disputed by other users and our data editors were unable to confirm that the names involved received any on screen credits for these titles. Please could you supply screenshots of the names in the final credits crawl and we will be happy to reassess?

Thanks,
Will
(Edited)
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Danielle Snowdon

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I can gather all that sometime soon it is a massive amount to gather but yes we can. If it was a user name is K. Haga it was a disgruntled ex sadly. Some production assistant credits are not given on screen can we submit call sheets or something else for those? these credits are all true and correct and we would love to get this resolved within IMDB policies. 
Thank you for your assistance.

The ones for me (Danielle Snowdon) were those disputed as well?
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Danielle Snowdon

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Just to start here are two of the Girl Boss, Ep 1 & 3. But I really hope there is other ways to send proof as he did episode 2 & 4 as well but they don't credit the San Fransico unit on the credits for these other than "Filmed on location in San Francisco" as crew vs cast we are not always given on screen credit for every episode, shows often do revolving credits. 
(Edited)
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Danielle Snowdon

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Ep 3  - can't get it right side up no matter what I do sorry
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Will, Official Rep

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Hi Danielle,

Thanks for sending the screenshots, I've submitted those credits to his page. If you wish to send further proof that is publicly sensitive for other titles please do so here http://www.imdb.com/help/show_leaf?additionalverification
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Danielle Snowdon

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Thank you, will do!  Can we send call sheets, etc? what is the policy for crew that does not always get on screen credit?
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Danielle Snowdon

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I see now that call sheets and paystubs are an option, it says one URL is mandatory what URL should we be using if it's all proof like call sheets and paystubs? Thank you for your time
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Will, Official Rep

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Hi Danielle,

The policy for crew is that the credit will not be accepted unless the position is credited on screen. In certain circumstances we will accept the credit with the (uncredited) attribute though this is generally reserved for situations where proof has been provided to the data editors to confirm the individual's involvement.

If the documentation is sensitive and cannot be posted to our online support community, then you can take a photo or scan of the documents and upload these screengrabs or data somewhere on the Web where we can access it (we recommend a free image hosting service like imgur.com or Dropbox) and send us the links/URLs pointing to it.

Regards,
Will
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Danielle Snowdon

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Great, thank you