Credits disappeared

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  • Problem
  • Updated 3 months ago
  • Solved
Hi, guys, I have had the same issue with Mother father son S1 eps 7, I added my information on the 07/09/2018 at 09.14 am the receipt no: Contribution Confirmation Contribution #180907-081430-877000 it went on I have been checking over the last few days not there I tried to re-add it but was refused. Also had the same issue with My horror story eps 5 Little box of horrors where I played the lead role, I have spoken to the director he has also tried to put my information but refused also.  I have had this on Flack S2 as well but it let me add it again today also the film 83 which I have had to re-add as well.
 Can anyone help, please?
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Lee Byford

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Posted 3 months ago

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Michelle, Official Rep

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Hi Lee -

I reviewed the submission you referenced (180907-081430-877000) and can see that it was not accepted, which likely means that our editors were unable to verify your credit.

I reviewed the episode but didn't see your name credited on-screen, therefore, if you were not credited please note that you will need to include the "uncredited" attribute when submitting the credit.  Additionally, if you have further evidence to help verify your role (ie. a still-frame screen grab of you featured in the episode) please include this link within your re-submission in the Explanation field and our editors will take another look.