Crash

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  • Question
  • Updated 6 months ago
  • Answered
When I login with my credentials, app is getting crashed as soon as I enter the password and hit the login button.
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shivam

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Posted 7 months ago

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Steve, Official Rep

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Hi shivam,

Apologies for the trouble - I was unable to reproduce the issue. Please write back with the following so we can look into this:

- your device and iOS version
- your IMDb app version
- the login option you are using (IMDb, Amazon, Facebook, Google)
- are you able to log in via desktop or other devices?

Thanks in advance!
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shivam

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Device: iPhone X
OS: 13.0
IMDb App Version: 9.13
Login Option: IMDb
YES, I am able to log in via desktop
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Valtteri Juntunen

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im using ipad air 2019 with ipad os 13 beta, the app crashes when trying to log in using google. Ive got the newest app version, desktop login works on PC