Correction to a verified imdb credit that's false.

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I have tried to correct the credits of:

Liz Ehlers
Trevor Taylor
Wey Wang
Norbert Shieh
Amy Johnston
Joette Nichole Orman

It will not correct them. It should state for the following people like this:
Liz Ehlers first assistant camera (b camera)
Trevor Taylor first assistant camera (a camera)
Norbert Shieh camera operator (b camera)
Wey Wang camera operator (a camera)
Amy Johnston stunt double Krista Kalmus
Joette Nichole Orman stunt double Lidia Porto

Nothing will get corrected and I don't know how to change it. I have tried so many times to correct it but it doesn't work.

Somebody please help me fix this problem.

There are duplicate credits and incorrect credits that just won't get updated.

Thanks!
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Michelle

Michelle, Official Rep

  • 13298 Posts
  • 10781 Reply Likes
Hi Josh -

Can you post the most recent submission reference number associated with the updates you submitted so our staff can take a look?
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
Hi Michelle,

It won't let me make the correction cause it says it's 100% verifiable credit when infact it's not. For Trevor Taylor he should be first assistant camera (a camera) not first assistant camera (b camera). This is the credit that keeps saying 100% verifiable.

Again these are the credits that need to be fixed for episodes (Origin of Atticus, Origin of Earth and Ocean, Origin of Sky and Meet the Activists):
Liz Ehlers first assistant camera (b camera)
Trevor Taylor first assistant camera (a camera)
Norbert Shieh camera operator (b camera)
Wey Wang camera operator (a camera)
Amy Johnston stunt double Krista Kalmus
Joette Nichole Orman stunt double Lidia Porto
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
Here is a picture of what the credits that need to get fixed look like:

As you can see they are all messed up.

I would like them fixed.

Thanks!
Photo of LuvsToResearch

LuvsToResearch, Champion

  • 716 Posts
  • 827 Reply Likes
When you try up to make changes are you doing it at the episode level?
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
Yes I am and it's still wont fix it.
Photo of Henry C.

Henry C., Employee

  • 218 Posts
  • 126 Reply Likes
Josh -- the 'lock' appears to be a glitch and we're looking into that. Thanks for bringing it to our attention.

However, it only affects a subset of entries. I would recommend that you submit corrections/deletions for any credits that are not locked, while our technical staff investigates the issue concerning those that are.
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
This is the error message I receive when trying to correct the credits.

As you can see it won't let me delete credits that are incorrect.
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
I get the same problem when I try and correct credits in episode (Origins of Atticus and Meet the Activists).

See picture below.
Photo of Henry C.

Henry C., Employee

  • 218 Posts
  • 126 Reply Likes
Just check 'cancel deletion' next to the locked entry (the one with the red background). This will allow you to submit the correction for the rest of them (the ones with the green background).
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
But I need to correct these credits too. How can I go about doing that?
Photo of Henry C.

Henry C., Employee

  • 218 Posts
  • 126 Reply Likes
Our staff is looking into why those entries are locked, and will take care of that issue at the earliest opportunity. You will be able to fix those at a later time, hopefully soon.
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
Would you please let me know when those are fixed so I can go in and fix them.

Thanks,
Josh
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
It's still not updating the credits. I just filed these corrections:
Contribution #150511-213927-596000
Contribution #150511-214124-931000
Contribution #150511-214238-953000
Contribution #150511-214357-602000
Contribution #150511-214615-266000

Can you please see that these get corrected.

I also noticed that I still can't change some credits due to it being locked. When can I expect that to be fixed?

Thanks!
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
When can I expect these changes to be enacted and have the IMDB page updated?
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
When can I expect the changes to be made so that I can correct the credits that are locked from being changed?
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
When can I expect the changes to be made so that I can correct the credits that are locked from being changed?
Photo of Josh Isaacson

Josh Isaacson

  • 37 Posts
  • 0 Reply Likes
When can I expect to be able to make the appropriate correct fixes to the locked credits?
Photo of Tom

Tom, Official Rep

  • 207 Posts
  • 109 Reply Likes
Hi there, apologies for the wait. Unfortunately this is a bug causing the credits to lock incorrectly. I have removed the locks from these episodes so you should now be able to make changes to the credits.

Apologies again for the inconvenience.

Best,
Tom