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Posted 2 years ago
Michelle, Official Rep
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Thanks for reporting the display issue when accessing your Contribution History. I have alerted the appropriate tech team to investigate, in the meantime, can you confirm what browser you are using to access your contributions?
Also, are you accessing via a desktop or on the mobile site?
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Michelle, Official Rep
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Michelle, Official Rep
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I am using Firefox 48.0.2 on a laptop. But that's moot. The problem is not on our end. It's on yours. It looks like part of your cloud has collapsed, and your system is attempting to save data.
There are currently more than 350 old submissions -- a full 7 pages -- that have been moved from their chronological positions to the front of my history. When opened, many are empty or corrupted. They seem to have been chosen randomly, running from older to newer. The oldest is from November 2005 and the most recent is from December 2011.
051130-051126-996000 2018-05-25 14:33:34
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111228-003007-731000 2018-05-25 16:59:07
Michelle, Official Rep
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Nikolay Yeriomin (Mykola Yeromin), Champion
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Nikolay Yeriomin (Mykola Yeromin), Champion
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Using an iMac desktop
OS X El Capitan - Version 10.11.6
Safari browser - Version 11.1 (11605.1.33.1.4)
bderoes, Champion
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Michelle, Official Rep
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I'm just following up here to confirm that the Contributions History display should now be back to normal. However, please be aware that due to the data restoration, your submissions over the last few days will not be displayed within your Contributions History, however, please rest assured that those submissions have been received by our editors and will still be processed, you just won't be able to see those submission reference numbers in your account history.
Otherwise, if you observe any further problems with the display of your Contribution History, please let us know here, thanks!
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Understood. But saved updates (not submitted yet) from the last three days are absent too, and ones submitted recently are shown in "saved" again - as they were 3 days ago. Hopefully the data restoration will fix this? Thanks.
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My Update History page has not been downloading for a day now. I just get those supposedly funny excuses (i.e, Ferris Buehler quotes, etc).
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As previously noted, my last few contributions have vanished. No problem there. HOWEVER, one Saved Update from March still appears, but the update I was working on yesterday for over an hour (saving as I went along) cannot be found. Does this mean I must start all over?
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But, as far as I understand, the contributions have been queued, even though their history record do not show up in our Update History
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#180524-230912-322000
#180524-231040-740000
#180525-001012-303000
#180525-164840-402000
#180525-173951-795000
#180525-185341-301000
#180525-195941-628000
#180525-232214-098000
#180526-043117-108000
#180526-045002-826000
I did a search in the reference area for one of them (#180524-230912-322000), but it does seem to be coming up, saying it "does not exist". Not only that, but my contributions I have deleted myself from May 18-19 are back.
What is going on?
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Joel, Employee
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Can you provide some more specifics about the submissions? What date were these submissions made?
Joel
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Michelle, Official Rep
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I was able to locate the submissions you reported with the missing reference numbers and have reached out to our tech staff to take a look, as soon as I hear back from them I will notify the details to you here.
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Quite a few submissions listed in my Update History have reappeared after they were processed and then deleted long ago. What gives?
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Previous submissions that have been processed are now reappearing in my Update History. Why?
Here the are:
180526-011402-8380002018-05-26 01:14:02It Follows (2014)
Keywords - 3 items corrected
180526-011137-2180002018-05-26 01:11:37Spider-Man 3 (2007)
Keywords - 1 item corrected
180526-011010-6490002018-05-26 01:10:10Sicario (2015)
Keywords - 1 item corrected
180526-010755-1910002018-05-26 01:07:55Littlerock (2010)
Keywords - 3 items corrected, 3 items deleted
180526-010535-8730002018-05-26 01:05:35Love My Life (2006)
Keywords - 13 items deleted
180526-010206-5030002018-05-26 01:02:06Tron (2010)
Keywords - 4 items deleted
180526-010056-1420002018-05-26 01:00:56Old Boy (2013)
Keywords - 1 item corrected
180526-010056-0550002018-05-26 01:00:56Old Boy (2013)
Keywords - 1 item corrected
180526-005712-1130002018-05-26 00:57:12Green Lantern (2011)
Keywords - 1 item corrected
180526-005523-1800002018-05-26 00:55:23Tormented (2009/I)
Keywords - 14 items corrected, 10 items deleted
180526-003243-3270002018-05-26 00:32:43Tank (1984)
Keywords - 1 item corrected
180526-003123-1030002018-05-26 00:31:23Elmer Gantry (1960)
Keywords - 2 items corrected
180524-163429-4940002018-05-24 16:34:29"Stargate: Atlantis" (2004)
Keywords - 1 item added
180524-162818-8350002018-05-24 16:28:18Lemon (2017)
Cast - 2 credits added
Cinematographers - 1 credit corrected
Keywords - 45 items added
Col Needham, Official Rep
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