Completed cast

  • 2
  • Problem
  • Updated 2 months ago
  • Solved
  • (Edited)

Who gets to decide when a cast is complete and why can't anyone contradict them? I keep finding episodes of Neighbours (1985) that have been listed as complete cast when half of the credited actors, sometimes including ones that appear, are missing. Scarlett Anderson has a couple of voice only appearances that are missing from the episode listings yet when I try to submit them they get rejected with a "completed cast" warning.
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Michael Billinghurst

  • 6 Posts
  • 3 Reply Likes

Posted 2 months ago

  • 2
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Michelle, Official Rep

  • 13394 Posts
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Hi Michael -

You can learn more about how "Complete Cast" works on the following Help guide: https://help.imdb.com/article/contribution/filmography-credits/complete-cast-crew/GMZECKUS8JG34C4J?r...#

If you are adding missing cast credits to titles that are incorrectly marked as being "complete" and are locked, you will need to  contact our support team directly via the Contact Us form and follow these prompts: IMDb Fan/Contributor questions > Filmography credits > Other credit issues

They will then be able to address the locked cast issue.

Cheers!
(Edited)
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Michael Billinghurst

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Not entirely "Solved" because the problem's still there, the casts remain incomplete and no-one has replied to the e-mail I sent, which didn't even seem to follow the format given above.
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Grayson, Employee

  • 233 Posts
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Unfortunately this isn't an issue we can solve here, I can see that all messages in to our customer service team from Monday have now been answered so hopefully you've got your response but if not you should get it tomorrow. If you've not heard back from us by then reply to this message and I will see if your email is being held up for any reason.