Company Credit Discrepancy

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  • Question
  • Updated 7 years ago
  • Answered
We uploaded a list of several dozen titles that our company worked on. However, they still do not show up. How can we resolve this? The company is "Action Factory [us]". Thank you in advance.
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collin

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Posted 7 years ago

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Emperor, Champion

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Have these been recently approved? It can take a while for all the data to be slotted into place so it might just be a matter of waiting.

If it has been a while then can you give us more information - reference numbers and links to the relevant entries. This way staff can look into it.
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collin

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Where can we access the reference numbers? This was done a few months ago, so I don't think it is just data being put in place.
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Emperor, Champion

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You can get your submission IDs from here:

http://www.imdb.com/updates/history
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collin

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130227-235150-247000
130227-211330-448000
130227-210424-504000

Those are just a few, can you see the status or what is the delay? Likely the same for everything else.
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Emperor, Champion

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I can't see it, but staff will be able to look at them.
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collin

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So did you forward it?
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bluesmanSF, Champion

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RE: "forward it?"

No need. Staff comes by here...see below
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Michelle, Official Rep

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Hi Colin -

It looks like these company credits were submitted back in February 2013, and none of the updates processed.  This is likely because our data editors were unable to independently verify the credits.

If you can provide online links to evidence that verify your company credits (such as a screen-shot of your company on-screen credits) this will help verify the credits.  Go to this page: http://www.imdb.com/helpdesk/data_verification


Fill in the form with all the information (the update reference
number and all the URLs pointing to the additional verification for that
submission). At least one link is mandatory. If you have more than
three, use the 'comment' field to add them.