Circle of doom

  • 1
  • Problem
  • Updated 5 months ago
  • Solved
App opens but only get a spinning circle. Can put a film title in but it won’t open any information
Photo of Justin Shanahan

Justin Shanahan

  • 2 Posts
  • 0 Reply Likes
  • annoyed

Posted 5 months ago

  • 1
Photo of Taylor

Taylor, Official Rep

  • 428 Posts
  • 363 Reply Likes
Hi Justin,
Can you confirm your internet connection on your mobile device?

So that we can investigate further, can you please provide us with the following information for the device where you're experiencing this issue? 

  • Device model
  • OS version number
  • Device language settings
  • IMDb app version number
Thanks in advance. We look forward to assisting you further.
(Edited)
Photo of Justin Shanahan

Justin Shanahan

  • 2 Posts
  • 0 Reply Likes
Please ignore the email. I’ve sorted it. Thank you.