Changed position of Submit button

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  • Updated 10 months ago
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Can I urge IMDB not to tinker with the position of the buttons on the submission page. We have all got used to the buttons (left to right) being:

Re-check, Save, Submit

Now they have been changed to:

Submit, Re-check, Save

I have already accidentally submitted a half-completed submission because I instinctively pressed the left-most button, thinking that it was the Re-check button.

It's not the end of the world, but it will take a lot of un-learning to get used to the changed positions of the buttons.

Everyone's used to how you used to do it, so why change - it's only going annoy people.
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Martin

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Posted 10 months ago

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Elwood Blues

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I just noticed this, too. While submitting incomplete information...
Seriously, why would somebody think it is necessary to change the order of buttons is beyond me.
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Valkyrslayer .

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Same here. I do not know what the reason behind the change is but at the moment its causing a lot of accidental sumissions of half finished submission forms.
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Phil G

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Considerably more troublesome than the button order, the submit button now remains visible (and presumably active, although I haven't tested that) even if there are unacknowledged warnings or red-background errors in the form.
(Edited)
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Adrian, Champion

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Peter,

The problem for me is that if everything is green but I need to add a new writer or something, I'm going to increase the number of writers and then hit submit which will submit everything else and I will have to go back and submit a second edit.
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Phil G

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Thanks Peter, it's good to know that it won't actually submit (I wasn't going to intentionally try to submit bad data to test that!). But playing a guessing game with a button that may or may not work while it cheerfully contradicts the form's claim that it's not ready to submit yet.... that's just bad design.

And although there may be cases where a final check with everything green isn't needed, is there any case where it was actually a problem?
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Adrian, Champion

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Peter & Phil,

That is the way that the submit button has always worked. It will submit if no errors/warnings but will do a recheck, basically, if there are. 

Phil, I can't see that it is an actual problem unless IMDb is trying to cut down on traffic to the site by unnecessary roundtrips. I can't imagine for an Amazon company this is an actual issue, but I'm not privy to their cost, traffic loading, etc.
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Peter, Champion

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Yes, but the submit button is now present on pages where it wasn't before.
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Phil G

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I suppose it varies from one contributor to the next, but if traffic is actually an issue, for me the biggest gain would be to automatically show the 'explain' field for every item: that would save numerous re-checks (and much button-ticking) per submission rather than just one at the end.
(Edited)
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RichieM

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This is a terrible change! Please revert it back! I can see a lot of errors coming soon...
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Bulma PunkRocker

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Yes, indeed this is troublesome and not needed. I had unacknowledged warnings and, thinking by instinct that I was clicking Re-check, I actually clicked Submit. Thankfully nothing happened but please, the previous order was perfect, revert it back please.
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Jean Morel

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Came here to ask just that. What a disaster! I've already accidentally submitted 3 unfinished forms with incomplete information. Now I'll have to wait till they're approved to see if there was any wrong information submitted and correct it.
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Adrian, Champion

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This is a terrible change. We are creatures of habit. Why would they move them around?
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Eboy

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I was trying to correct some (of my) trivia items last night and kept clicking the wrong button. I thought it was a bug of some kind, until I noticed this thread. Creatures of habit, for sure.
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Adrian, Champion

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I actually posted it as a bug because I kept getting a screen that looked like the update screen but with no edit boxes. There was no indication that I had actually hit "submit" instead of "re-check" because it doesn't take you to the normal submit screen (since there was nothing to submit).
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Peter, Champion

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I did that too. It took me a while to realize what I did wrong even though I had already read this thread.
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Will, Official Rep

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Hi all,

Thank you for your feedback. Yes you are correct, this is currently in the testing phase. The purpose of the change is to try to improve the customer experience by reducing the amount of round trips per submission, though we appreciate that this changes the required method of submission for our more experienced contributors. I have passed your comments back to the tech team responsible who are monitoring the overall customer impact.

Thanks,
Will
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Peter, Champion

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Martin:
If you have any outstanding warnings or errors, you get presented with a page that has no data at all

I don't see this. I tried with yellow warnings and red rejections, and clicking submit just returns the same page again. But if you experience it, it might help IMDb to have a specific example.

I saw the page without data boxes when I accidentally hit submit before having entered any edits, as Adrian noted above.
(Edited)
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Martin

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When I say "no data" I meant "no data boxes" - just lots of explanatory text.

So if you press Submit instead of Check by accident, you see a "blank" (no data boxes) page and then have to press Check to see what's wrong. How is having to press two buttons better than just requiring you to press the Check button as you would when you were gradually fixing the yellow/red warnings?

I don't actually see the benefit. Are there any situations where pressing Submit will allow you to submit anything any sooner than if you press Check: you still have to fix the warnings before the Submit button will actually send the submission.

It would be better if the Submit button had the same effect as the Check button if there are any warnings - ie that it produced a full list of the submission, showing any outstanding warnings. That would actually be doing something useful.


If the developers are looking for things to change and enhance, I've got a suggestion for something which would be far more useful: when you are submitting new cast and correcting/adding credit orders for exsiting cast, it would be very useful if there was a way of generating a list of cast, sorted by credit order (new or changed), so you could see at a glance whether there are any gaps or duplicates in the numbering. That would allow you to answer truthfully the statement "I have verified that there are no unnecessary double numbers in the order sequence" when issuing a cast-complete attribute for a title.

I've raised this as a separate suggestion so it is more visible and can be discussed on its own: https://getsatisfaction.com/imdb/topics/suggested-enhancement-to-form-validation-list-of-cast-in-cre...

(Edited)
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Peter, Champion

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I understood what you said, but it is still not the experience I had while testing the form.

Are there any situations where pressing Submit will allow you to submit anything any sooner than if you press Check: you still have to fix the warnings before the Submit button will actually send the submission.
Yes there were, if there were no warning or rejection messages. For instance, I opened the form to add keywords, entered keywords in boxes and then clicked submit.
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Owen Rees

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I did not submit anything while the new behaviour was in place but the descriptions I have read here suggest that if check would have given you all green items then submit would submit them immediately thus saving a round trip if that was all you intended to do.

This time last year I was submitting a lot of crew credits to episodes, usually where someone had already submitted the cast. I preferred to go through the whole of the on screen credits before submitting but would check at least whenever I added a name directly rather than using the list of credits from previous episodes. It would have been very irritating to accidentally submit especially when all I really wanted to do was increase the number of items I could add to a section.

On that topic, being able to add more items without having to change the add n items dropdown and go round the check would have been a much more useful way to reduce the number of cycles. Also being able to select both correct and add in one step so that I could see any existing credits when adding more.

I can see the attraction of the change for those submitting a single item but it becomes less attractive for larger submissions. Unfortunately this conflicts with my desire to incrementally increase the number of items rather than having to give a size up front.
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Martin

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Yes I tend to go round the loop several/many times when adding a lot of different cast and crew to a title. Sometimes I use "Check" but often nowadays I use "Save" which makes sure that I have commited the changes so they can always be recovered a) if I have a power cut (with a lot of building work going on at home over the past few weeks, that's been all too common, and our village has had more than its fair share of brief power interruptions due to "high voltage feed problems"), b) if I accidentally hit the "Close" (X) button on the browser instead of the Minimise/Maximise (_) button (BTDTGTT!)

When I think I've added everything to the submission, I do one final Check to make sure I haven't caused any new errors since the last time I did a Check, got a "green light", and therefore enabled the Submit button.

I tend to group together items which will all be published at about the same time, so I can "cross off" those submissions in one go when I do my "has this submission be published yet" check which triggers me to move the email from the "pending" to the "published" email folder. For example, if I'm updating lots of "quick" details about a person (eg marriage, trivia) I tend to keep those in a separate submission to the one which adds/corrects date of birth/death, since those take longer to be published, and I prefer them not to delay me being able to move trivia/marriage into the "published" folder. In the old days I printed all the emails and crossed-out parts as I found that they had been published.

I'm probably a bit obsessive, but I keep all the submission emails going back several years, in case I need to refer to them. If I spot an odd-looking character name for a title that I submitted several years ago, I can go back to it and see what I submitted at the time: if someone else has recently made a change and I know that I certified "cast complete" then I start to get suspicious and try to check whether it was my long-ago submission or the recent one which was wrong.

Perhaps we should start another thread where we describe our workflows, and see who is the most thorough - or borderline OCD!
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Nikolay Yeriomin (Mykola Yeromin), Champion

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This reply was created from a merged topic originally titled Inconvenient design change on IMDb submission forms.

I can't get why buttons "Submit these updates" and "Re-check these updates" were swapped. 

I was so used to previous layout that by clicking on the wrong button I've erroneously submitted not one but three new title submissions which consist of just a title and a type, simply because it took me at least four attempts to make the submission without goofing. I am pretty sure that will be the case with quite a few users and I can't get why that design change was made in the first place. If that was because someone complained that "Re-check these updates" gets pressed often that's a good thing: it actually makes users re-check before submitting the submission without reading it ever again and making a ton of mistakes.  

Here are the reference numbers of erroneous submissions which I hope will be declined:
191023-211339-950000
191023-204908-157000
191023-204739-445000
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Rachel, Employee

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Hi,

There is one live title that resulted from these submissions.  Do you want me to remove it?

Cheers,

Rachel
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gromit82, Champion

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Despite having read this thread, I just fell victim to this problem myself. I wound up incompletely submitting the same award correction twice before finally getting it right.

The decisions to (a) move the buttons around AND (b) make the "submit these updates" button present and enabled even though there are still items requiring correction (red or yellow boxes) were poor decisions in terms of user experience.

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Will, Official Rep

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Thanks Martin. Just to reiterate, even though this is answered all of the comments here are being fed back to the tech team trialing the change.
(Edited)
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Rachel, Employee

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Hi,

I want to thank everyone on this thread for their feedback.  The change had unintentional impact to your contribution experience, which wasn't anticipated.

We have just reverted this change to the default action for the 'Submit' button.

There are valuable insights into involving you before making changes, which we will be factoring into our launch plans in the future.

Happy to hear more feedback/ideas on that from you all.

Cheers,

Rachel

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Martin

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Rachel. Thank you for listening to us and taking on board our comments. I've just confirmed that the Submit button is back on the right hand side (ie Check, Save, Submit) and only appears when the form has no outstanding warnings/errors.

Yes, any changes need to be tested internally (or externally to a subset of people who sign up as beta-testers) before they go live and affect everyone.
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Phil G

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Thanks Rachel, this is good news.

In terms of getting feedback in the future, you can reach a lot of experienced contributors right here on GetSatisfaction (I see quite a few names in this thread that have appeared in the end-year top-250 contributors list more than once - although I'm not trying to be elitist, opinions of others are just as valuable).

As a start, a quick announcement post here before you begin work on a feature would allow contributors to quickly point out any obvious issues you need to be aware of and, depending on the feature, perhaps offer more detailed suggestions about what would work best for us.
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Bradley Kent

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Thank you, Rachel.  This was an unnecessary change that facilitated the submission and acceptance of misinformation.  I was fearful that IMDb would need to change its name to IFMDb -- Internet Fake Movie Database. 
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Jean Morel

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Glad to hear it Rachel. I do have some feedback/suggestions on a couple of things, what is the best way to bring them up?
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Jon Tomlinson

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Hi Rachel
I think for me it is a reflex action now after 13 years to contribute and not even look at the buttons, its like second nature, so I got a shock yesterday when my first recheck of the day submitted my entry instead, fortunately no editing was needed and I spent the day relearning to look at the buttons, nervous I was going to submit something half finished while just rechecking to add new fields or see what needed more attention. Even when something was flagged red, the submit button was there. At that early stage there was nothing on the forum about it so I'm happy to read all this now and give feedback. And I think if its at all possible to keep it the same as it was, I like to not see a submit button until everything is checked and in order. I was glad to see that it had reverted back today.
Thanks for reading.