change my photo

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
I want to update my profile photo and am a member. How do I do that. Simple directions will help a lot. Thanks so much.
Photo of Dede Roan

Dede Roan

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Posted 2 years ago

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Photo of Col Needham

Col Needham, Official Rep

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Please see -> https://help.imdb.com/article/imdbpro/manage-your-imdb-page/how-do-i-add-and-edit-images-on-my-imdb-...

This is our newly launched help site so we would be especially interested in feedback as to whether the directions suit your needs.

The above help is item #5 on the "Manage Your IMDb Page" section on https://help.imdb.com/imdbpro so it sounds like it was not easy for you to discover? 
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Col Needham, Official Rep

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Sorry about that.  We think we see the problem.  You have two IMDb user accounts -- one is a subscriber to IMDbPro and one is not.  It looks like the one you are currently signed-in with was created yesterday or today, possibly by choosing to login using Amazon instead of logging into IMDb directly.

You can logout by visiting https://www.imdb.com/registration/logout and then go to IMDbPro at https://pro.imdb.com/ and click the "Login" link in the upper right of the page.  You should choose to login via IMDb and it looks like the email address is a college / academic address if that helps you remember the account details.
(Edited)
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Dede Roan

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Thank you so much Col Needham! I appreciate your explanation. It really helped and I was able to log into my profile. I am now trying to delete the empty Dede Roan I and just keep the active Dede Roan II with photos and credits. I am the same person. How do I do that please? I did make a request through the system, but I think you will be able to help me understand it all better. Thanks again! 
Best,
Dede
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Col Needham, Official Rep

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We have submitted a name merge on your behalf, as described on http://www.imdb.com/help/show_leaf?namemerge

The two name pages should be combined into one within the next day or so.
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Dede Roan

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Great so there will only be one Dede Roan -- the one with credits and photos, etc.
right? Please just confirm that so I know for sure! :)
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GMJ, Champion

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Dede,

A name merge combines the data from both pages into one name page. Since it appears that you are the only person with the name on IMDb, the Roman numeral to the right of the name will disappear.

I hope this helps.

IMDb Help Center
How can I combine two IMDb filmography pages?

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