Change Email!

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  • Question
  • Updated 4 months ago
  • Answered
I still have access to my IMDB account through my Facebook but i can't change in the IMDB since i don't have access to my old email and the password that was used that time, is possible to change my email and my password?
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Kinski Kahimi

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  • frustrated

Posted 9 months ago

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Claire, Official Rep

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Hi Kinski,

In order to use the "Forgot your password?" option on the sign-in page, you must have access to the current registered email address for your IMDb account. Additionally, you must be able to log in using the current registered email address and password (via the Sign in with IMDb option, not Facebook) to update the email address registered to your account.

If you no longer recall the current password, and are unable to access the registered email address associated with your account, we recommend creating a new account with your current email address.

Please let us know if we can offer any further help.
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Carlos A. Martinez

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Same problem, I just can login via facebook because I changed my email and forgot my password, I would not like to create another account because I have a record, lists created, etc. You need to change the program with a simple confirmation via email, not tied to the password.