Cant's save my bio

  • 2
  • Problem
  • Updated 4 weeks ago
  • Solved
I cant's save my bio in my user profile if it contains any non-Latin characters.

My bio used to be like this:
[b]MY SCALE[/b]
[red]★[/red]☆☆☆☆☆☆☆☆☆ — I hate it, or didn't even finish watching it;
[red]★★[/red]☆☆☆☆☆☆☆☆ — just bad;
<...>
But today I noticed that it has turned into:
[b]MY SCALE[/b]
[red]â ̃...[/red]â ̃†â ̃†â ̃†â ̃†â ̃†â ̃†â ̃†â ̃†â ̃† — I hate it, or didn't even finish watching it;
[red]â ̃...â ̃...[/red]â ̃†â ̃†â ̃†â ̃†â ̃†â ̃†â ̃†â ̃† — just bad;
<...>
And I can't get it back: "Save Description" button just would not work until I had replaced ★ and ☆ with *. Moreover, the bio cannot be saved if, for example, there is just one Cyrillic letter (й, ф or ы) in the input field. It works with "extended Latin" letters (ä, å, ï), though.
Photo of Ranunculus

Ranunculus

  • 1 Post
  • 0 Reply Likes

Posted 1 month ago

  • 2
Photo of Taylor

Taylor, Official Rep

  • 534 Posts
  • 449 Reply Likes
Hi Ranunculus,

Thanks for your problem report. I've confirmed the issue and have our engineering team looking into the issue to further investigate.
Photo of Hoekkie

Hoekkie

  • 1024 Posts
  • 663 Reply Likes
This reply was created from a merged topic originally titled Problem: I can't edit my IMDb profile.

Since one or two weeks I can't edit my profile on IMDb.
And some punctuation marks are replaced for weird marks like: │ — �[/
I can edit the text, but when I click the Save Description button nothing happens.
I tried it on several computers and with my Phone.
My profile page: https://www.imdb.com/user/ur28319455/?ref_=nv_usr_prof_2
Photo of BONAFIDE BOSS

BONAFIDE BOSS

  • 1065 Posts
  • 2270 Reply Likes
Solution: (until IMDb allows the use of Unicodes again)

You have to remove the Unicodes and any other special characters from your profile description (Bio).
Photo of Hoekkie

Hoekkie

  • 1024 Posts
  • 663 Reply Likes
Thanks! It worked!
Photo of BONAFIDE BOSS

BONAFIDE BOSS

  • 1065 Posts
  • 2270 Reply Likes
Problem Fixed!

You can now use Unicodes and special characters in your bio. [ Proof: My IMDb Profile ]

Good Luck. Cheers! 
Photo of BONAFIDE BOSS

BONAFIDE BOSS

  • 1065 Posts
  • 2270 Reply Likes
@Staff

Please mark this thread as Solved. Thank you.