Can't watch through Amazon Prime Video

  • 1
  • Problem
  • Updated 4 months ago
  • In Progress
I am not able to watch a few series from IMDb App through Amazon Prime option. Whenever I select Amazon Prime as option to watch a message appears with Error Code: Hierarchy_Error. Kindly resolve the issue at the earliest. Thank you.
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Suku M

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Posted 5 months ago

  • 1
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GMJ, Champion

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Suku M,

Does this involve one title or numerous titles? When you get a chance, please provide the URLs of the title(s) you're having an issue with so an IMDb representative can send the information to their technical staff. 
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Suku M

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John, Employee

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Hi Suku - which title did you try to play? 
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Suku M

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Friends : Season 1 Episode 1
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John, Employee

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Thanks! And did you select the Watch Now or On Disc option? And what region / country are you located in? 
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Suku M

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Watch Now option
India
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Suku M

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Any solution for the Error ??
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Deko Dimeski

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Same problem here :(