Can't log in with Facebook account

  • 2
  • Problem
  • Updated 2 months ago
  • Solved
I can't login with my Facebook account in the app. After I fill the username and password I hit continue but nothing happens. Please help!
Photo of Guido Balbiano

Guido Balbiano

  • 3 Posts
  • 3 Reply Likes

Posted 6 months ago

  • 2
Photo of Trisha S

Trisha S, Employee

  • 37 Posts
  • 67 Reply Likes
What version of the app are you using?
Photo of Guido Balbiano

Guido Balbiano

  • 3 Posts
  • 3 Reply Likes
Hi Trisha, thanks for the help. It's 7.4.2.107420100
Photo of Trisha S

Trisha S, Employee

  • 37 Posts
  • 67 Reply Likes

Hi Guido, 

We recently made the decision to stop supporting the ability to sign-in to older versions of the IMDb app. Specifically, any version of the app prior to 8.x. We added messaging in the app in December to communicate this change and were hopeful you would see the notification.

If you are able to update the application, please do so. If you cannot update the app there are some alternatives 1. you can use the app while signed-out or 2. navigate to m.imdb.com or www.imdb.com  in a browser, sign-in, and utilize any features which require a login.


Photo of Bill Crowle

Bill Crowle

  • 1 Post
  • 0 Reply Likes
I have previously signed in using Facebook now it says "We're very sorry, but Login with Facebook isnt available and for weeks now...  it tries to send a password link for a new password but I dont get one!
I am still logged in on Chrome OK  as speleo but would like to use the App on my Ipad again  V9.18.1
Can you log me in again please!