Cant get a credit approved even with proof. HELP!!

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I have been trying over and over to get a credit approved for 2 Anime episodes I voiced and they keep getting declined even though I have added links to proof and a screenshot of the credits with my name. I have tried to change the role title from the one the studio gave me "additional voices" and still gets denied over and over. What more proof do i need to give? My name is in the credits!! Ref# 200224-171754-000000 & 200224-171817-343000   I also have 2 videogame characters in Borderlands 3 that keep getting denied and i have provided links to my voice in the game. Please help. I need these credits.
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Jeff Plunk

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Posted 1 month ago

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Ed Jones(XLIX)

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Jeff, I see your picture from a computer screen taken with a camera, but IMDb will want a URL to an official source. Unless you can provide a sequential series of shots on all the credits that includes the title. That might be acceptable.
No guarantees....but its worth a try!!
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Jaime, Employee

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Hi there,

Thanks for your message and for providing evidence to verify your submission.

You can submit additional evidence with any data contribution to (via desktop).

Please resubmit your request using the "Provide an Explanation" field on the contribution form and entering evidence in the applicable field to help our staff verify this update.

Thank you in advance.
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Jeff Plunk

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Thanks Jamie but I have done that already with the screenshot posted above. If you match the other credits with their characters, you will see that it is indeed the correct show. Why is this still being denied?