Can't change the region

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  • Updated 3 weeks ago
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My phone is in English, but I live in Italy. I've enabled the location in the app settings (both manually and using the device location), but I cannot set my region to Italy and as a result I have the wrong release dates. See the attached screens.

If I change the language of my phone to Italian, then I'm indeed able to select Italy as my region. Since I need to keep my phone in English what am I supposed to do? Thanks!



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Giorgio Nicoletti

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Posted 2 months ago

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Steve, Official Rep

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Hi Giorgio,

Apologies for the trouble! Please try deleting the app and downloading again to see if this resolves the issue. If it still persists, please write back with the following:
- your device model
- your Android OS version
- your IMDb app version
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Giorgio Nicoletti

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Reinstalling did not solve the issue, I still see US/UK release dates (for instance the Ad Astra release date is wrong and One Upon a Time in Hollywood, which is not out here yet, is not even among the coming soon movies).


My device is a Motorola One Vision with the latest security patch (1 August 2019) of Android 9. The IMDB app is updated as well, version 8.0.2.108020102. But I've experienced the same issue with my old phone, an LG G4 with Android 6 and the latest update of IMDB as well.


Thanks.
(Edited)
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Giorgio Nicoletti

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Any idea on why this is happening?
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Steve, Official Rep

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Hi Giorgio,

I've reached out to our tech team for further assistance, will let you know as soon more information is available.
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Giorgio Nicoletti

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Still no idea on what causes the bug? It's been a month... I've reached out to some friends and if they set their phone in English they have the same problem as well. It's a quite widespread bug.
(Edited)