cancellation of registration

  • 1
  • Question
  • Updated 1 month ago
  • Answered
  • (Edited)
Dear sirs. I request the cancellation of a registration in IMDB PRO made by the user who used the email **********, paid with my credit card Visa, validity **/**, on behalf of PAULO RP REZENDE in which it was a charge of $ 19.99 was made. Payment was made without my authorization. The user may have used the email addresses ********* (Amazon) or *************** I no longer have access to this second email. Regards,
Photo of Paulo Rezende

Paulo Rezende

  • 1 Post
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of GMJ

GMJ, Champion

  • 1147 Posts
  • 1006 Reply Likes
Please go to the IMDb Help Center page link below for information on how to cancel an IMDbPro membership.

To contact the IMDb Help Desk in private, please click the link below.
Photo of Claire

Claire, Employee

  • 649 Posts
  • 125 Reply Likes
Hi Paulo,

Please know that we have removed the sensitive information from this post (email addresses and credit card information) as Get Satisfaction is a public forum; please note that anything posted here is visible to anyone.

Regarding the membership charge, please reach out to our team directly and privately using this form as referenced by GMJ above, so that we can offer further assistance.