• 1
  • Question
  • Updated 1 year ago
  • Answered
I cancelled my account last month or the month before I think it was. It definitely showed as having cancelled, so I delegated the app.
However this month I just was charged for the pro account, and I went online and it said I still had an account.

I would like to get this 100% cancelled please, and if possible maybe get the money back, as I thought I wouldn't be paying after I cancelled last time.

Thank you

Photo of léonie


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Posted 1 year ago

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Photo of Taylor

Taylor, Official Rep

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Hi Léonie,

I see that you've reached out to our Customer Service team directly and we've followed up via email with further assistance and details regarding your IMDbPro membership.