Cancel my subscription

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  • Question
  • Updated 3 weeks ago
  • Answered
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Nesert Nefer Aset

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Posted 1 month ago

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Photo of Nesert Nefer Aset

Nesert Nefer Aset

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This reply was created from a merged topic originally titled Cancel my subscription.
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Taylor, Official Rep

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Hi Nesert,
I've reached out to you directly via email to ask for further details, and to assist you with your request.
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kelle

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Taylor

Can you please help me get a refund? I requested the refund via the contact us button and received an email saying they don't offer refunds, what? I did not know the fee was going to come out of my account, no email was sent notifying me of this or I would have cancelled or used my credit card, my checking account is now in the negative. Please can you help me get a refund??? Thank you!
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Steve, Official Rep

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Hi Kelle,

We are not able to provide billing support via this public forum. Please follow up with us via email.

Thanks in advance!

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