Can you help me deleting an old demo reel and Bio. I am not able to do it through the site. Thanks.

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  • Updated 3 years ago
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Please help me delete old demo reels and biography
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Louise Martin (111)

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Posted 3 years ago

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Steve, Official Rep

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Hi Louise,

Please provide us with a link to the IMDb page you are referring to so we can offer further help.


Thanks in advance!

- Steve
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Louise Martin

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Hi Steve
See below. Also would like to revise bio with no luck
http://m.imdb.com/name/nm2831590/?ref...

Louise Martin (111)
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Claire, Official Rep

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Hi Louise,

It appears that there are currently 5 demo reels associated with your page:

  1. My Demo Reel. 4 min.
  2. Clip: Crime School. Mom of Crime Family.
  3. Clip: Ping: Disgruntled Salon Receptionist
  4. Hostage Do or Die: Detective Massucci
  5. Clip: Jollenbach. Haunted House Tenant.
Can you please confirm which demo reel(s) you'd like to remove?

Thanks.
Photo of Louise Martin (111)

Louise Martin (111)

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Hello  I would like all of them removed. Thanks
Photo of Louise Martin (111)

Louise Martin (111)

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And the Bio if possible.
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Claire, Official Rep

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Thanks, Louise.

I've removed all of the demo reels from the page. These should come down within 30 minutes.

I've also moved this thread to the Data Issues & Policy Discussions thread for further assistance with your bio.
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Michelle, Official Rep

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Hi Louise -

Concerning your Bio here, please note that it is our policy not to remove accurate bio data, so your Bio cannot be removed.  However, if there is inaccurate or outdated information within your existing Bio, you are welcome to submit corrections/updates through our online Update form.  You can find additional information and instructions here.  Cheers!
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Louise Martin

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Hello. Is did use the online form to change it but the website would not allow me to make changes. I don’t know if this is because the accounts are now amazon? Is there another way to update it? Can I email to you to do? The information is outdated and was originally written by me and now I would like it changed? Thanks
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Michelle, Official Rep

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Hi Louise -

To clarify, you tried submitting the Bio update through our online form correct?  Note that you can only submit updates through an active IMDb Account, if you tried submitting the update and you encountered any errors or warnings, can you let us know what error displayed on the page while you were trying to update the data?

Unfortunately, we cannot receive data/submissions via e-mail, however, you are welcome to post the update you want to make here and staff and other get satisfaction users can take a look.
Photo of Louise Martin (111)

Louise Martin (111)

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Hi I really dont want to post the update here. I need to have it done on your site. I have an active account with no error messages, it just wouldnt let me do it.  Can you ask your IT department to take a look.  I was able to select the change/update box but then I was not able to select the existing text in the box to the right and type over it??  That is where I had the problem.
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Michelle, Official Rep

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Hi Louise -

I would encourage you to try submitting your Bio update again, make sure that you are logged into your IMDb Account and start on your page here.  You will then need to click on the "Edit Page" button on the bottom:



You will then be directed to our online Update form, within the drop-down menu next to "Biography" select 'correct/delete', and click on the Continue button:



Your existing Bio will display, in the drop-down menu under Action you will need to select 'Correct' and click on the Check These Updates button:



You will then be redirected to the page in the form where you can update your existing Biography, make sure that the new Biography content is in line with our guidelines here, when finished you will need to select an Explanation and click on the "Check These Updates" button.  Continue following the form instructions to submit your updates and our staff will take a look.

If you are still encountering problems with submitting Bio updates, please let us know the exact problem you encountered, including any Warning messages or errors and our staff can then help further.  Cheers!