Can not get tv show to play on my phone

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  • Question
  • Updated 10 months ago
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Launia Paul

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Posted 10 months ago

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Ed Jones(XLIX)

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Do you have the IMDb app from the Google Play Store installed? And are you using that App?
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Taylor, Official Rep

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Hi Launia,
If you've confirmed that the TV Show and Episode are available to view on IMDb TV, please provide us with the following information so that our team can further investigateĀ :

  1. Device model
  2. Operating Systemversion number
  3. Browser name andversion number (if experiencing this issue via your web browser)
  4. App name andversion number (if experiencing this issue via a mobile device app)
  5. Title of thevideo (if TV episode, please provide us with the season and episode number)
  6. ApproximateDate/Time Issue Occurred (Include Timezone)
  7. Troubleshootingsteps you've previously attempted

Thanks.