Issue writing user reviews

  • 17
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
I tried to post a positive review of Star Wars: The Last Jedi, especially since only negative (repetitive) reviews have been posted, but I get this message when attempting to do so:

"Blocked by Content Security Policy

This page has a content security policy that prevents it from being loaded in this way.

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it."

So now only extremely negative reviews appear. How do I resolve this problem?
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nebula1400 .

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Posted 2 years ago

  • 17
Photo of Nic Bachhuber

Nic Bachhuber, Employee

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Official Response
Thank you for your feedback and we apologize for any inconvenience this has caused.  Unfortunately, this has been a really hard issue to fix since we are unable to reproduce.  Additionally, we are seeing a significantly higher number of submitted reviews since release, so this issue appears to be a highly localized problem. We believe it is most likely related to individual security settings and/or interactions with ad blockers.  We recently added some fall back logic triggering a new page if we detect potential issues with the in-line form.   Unfortunately, the issue that causes the “black screen” could also limit our ability to log issues if they occur.  If you are still experiencing this issue, please let us know.

If you are, please provide your system/browser combination so we can help track the issue.  Also, to help us test, please go to an image for any movie/TV show and press the “Edit Tags” button.  Do you also see the “black screen”?  Finally, on the Parents Guide page, if you select the "+ add to guide" option does the same thing occur? We have similar technology for these pages, but have never received feedback of any issues.

I appreciate your effort as we attempt to track down the problem.

Thanks
Nic
(Edited)
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Col Needham, Official Rep

  • 6834 Posts
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Official Response
We have investigated this issue and all causes appear to be related to over-aggressive ad blockers or older unsupported browsers. 

If the problem persists, please follow the steps outlined on https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-brow...
Photo of Col Needham

Col Needham, Official Rep

  • 6834 Posts
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Official Response
We believe this issue has now been resolved via the migration to https.  

Please let us know if there are any further instances.