Bio update declined

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  • Problem
  • Updated 2 months ago
  • Solved
Hello,

I tried to update a bio (contribution #200226-161625-797000), but it was denied because it does not meet the contribution guidelines. 
Could I please have more explanation on this? This update is not so different from the current bio, so I'd really like to understand.

Thank you in advance,
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La Cinéfacture

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Posted 3 months ago

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Elizabeth, Employee

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HI there, thanks for reaching out about this. The owner of this page is maintaining their biography which is why your update hasn't been accepted. 
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La Cinéfacture

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Thank you for your answer Elizabeth. Is there any other way we can update her page? We are her managers and have emails from her asking to update the bio. Or could you tell us who the owner is so we can try to solve this problem? Thank you very much in advance.
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La Cinéfacture

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This reply was created from a merged topic originally titled Find/contact owner of a page.

Hello,

I tried to update a bio but it was denied because the owner of the page is maintaining their biography (contribution #200226-161625-797000).
We are her managers and have emails from her asking to update the bio. Is there any way we can know who the owner of the page is so we can contact them? If not, is there any way other to update the bio?

Thank you very much in advance,