Bad audio sync trailers!

  • 2
  • Problem
  • Updated 1 year ago
  • Solved
I've come across a few titles which have trailers with poor audio-video sync. 

These are:

https://www.imdb.com/title/tt0369339/videoplayer/vi448725273
https://www.imdb.com/title/tt0110413/videoplayer/vi2744254745

Is there a way this can be resolved?
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Manish

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Posted 1 year ago

  • 2
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Steve, Official Rep

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Hi Manish,
Thanks for reaching out!
In order for us to best investigate this issue, could you please write us back with the following?

- your device and OS version
- your browser and update version

Thanks in advance!



- Steve
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Manish

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Although I don't understand how this works, I have checked it across various systems and the problem remains intact. As marked a user below, the audio is somewhat ahead of the video.

I am using Google Chrome in Windows 10.
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Claire, Official Rep

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Thanks, Manish.

I've forwarded this information to our engineering team for further review.

We'll update this thread once we receive further information.

Thanks in advance for your patience.
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Claire, Official Rep

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Hi Manish,

I've confirmed with our engineering team that these trailers have now been updated and the audio is properly in sync.

Please let us know if we can offer any further help.