Award not being added

  • 1
  • Problem
  • Updated 5 months ago
  • Solved
 I submitted an award 6 weeks ago that was never added. I resubmitted a new one a few days ago: 170915-205309-001000 . Both times, I included instructions on where to find the award information on the the festival's  website. There was an award for another film that I submitted after this one that got approved weeks ago. I don't understand what the problem is.  Here's the number for the one I submitted on August 10th: 170810-170428-096000 . Any help would be appreciated.
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eufemistic

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Posted 2 years ago

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Michelle, Official Rep

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Hi eufemistic -

I was able to see that the award win you submitted for The 48 Hour Film Project, Seattle, US was approved and is now listed on your page here.  The data is likely still processing on the event page itself , so check back on that page a little later and the data should be listed there shortly.  Cheers!
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Andreas Avgousti

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I have been trying to add 1 win and 1 nomination from Hollywood blood horror festival for my film Petra (2019) and even though i added all necessary info it just won't add it to the event or the page. I provided proof with a website link, and submitted the request probably 4 times already with no luck. It's been weeks! Please help!  
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GMJ, Champion

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Hello Andreas,

I noticed that this is your first post to GetSatisfaction. Welcome.

Usually, if a discussion is designated as Solved, it's unlikely an IMDb representative will respond. It's best to start a New Post instead of replying to an old post.

Having said that, please provide the 18-digit reference number of the submissions so an IMDb representative can review the updates and respond.

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To an IMDb Representative or a Champion with administrative status,

Can this discussion be moved to a new post?
Thanks in advance.
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eufemistic

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Thank you!