I submitted an award 6 weeks ago that was never added. I resubmitted a new one a few days ago: 170915-205309-001000 . Both times, I included instructions on where to find the award information on the the festival's website. There was an award for another film that I submitted after this one that got approved weeks ago. I don't understand what the problem is. Here's the number for the one I submitted on August 10th: 170810-170428-096000 . Any help would be appreciated.