App indicates charges apply

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
Every title asks for $. My sister can view the same titles free. What's wrong?
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Linda Conwill

  • 1 Post
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  • frustrated

Posted 9 months ago

  • 1
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Steve, Official Rep

  • 1807 Posts
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Hi Linda,

This likely means she is linked to an Amazon account with Prime Video and you are not, but it could also be a location issue.

Please write back with your location and some example titles where you notice the discrepancy.