The IMDB app in Google Play store was updated yesterday. Since then the app is throwing all sorts of notifications at me. I cannot find a way to turn it off. Notifications have been trailers & New in Theaters notifications which I'm not interested in.
How do I disable this?
How do I disable this?
Posted 2 years ago
Jess, Employee
Hi Mark,
To turn off notifications, tap the profile icon on the top right of any page in the app. Then tap the 3 dots to find "Settings" and look for "Notification Settings." On that page you can turn off any topics you're not interested in. IMDb
To turn off notifications, tap the profile icon on the top right of any page in the app. Then tap the 3 dots to find "Settings" and look for "Notification Settings." On that page you can turn off any topics you're not interested in. IMDb
(Edited)
Jess, Employee
Jess, Employee
Jess, Employee
I have switched off notifications in the app but I am still getting them through. I may have to uninstall this app.
Me too. It happens once more and it's gone.
Jess, Employee
Thanks, we are looking into this.
I'm having the same problem. Hey IMDB, you are about to lose a gangload of users if you don't KNOCK THIS CRAP OFF!! These push notifications are invasive, frequent, and ANNOYING! You have users who are at the point of uninstall. Enough already!
Jess, Employee
I'm sorry to hear you are experiencing this. We haven't sent very many notifications out, so it's unusual to hear you are receiving so many. We think there may be an issue with Android batching multiple push messages and sending them all at once. We are investigating. Feel free to turn them off at any time in Settings.
Since posting this I haven't had any more notifications, hopefully the settings have taken effect.
Jess, Employee
Thanks Simon
I too am still getting notifications despite turning them off in the settings. And as for 'not sending many out', I had 9 when I woke up this morning and have had four more since
Jess, Employee
Could you let me know if they were trailers or something else? The movie names would be helpful. That’s definitely way more than we would ever send.
I followed Jess' suggestions for turning off notifications, but I am still receiving them.
Jess, Employee
Hi Steve, have you upgraded to our latest release?
I also have this problem. I have disabled the notifications as noted at the top of this thread but am still receiving them.
Jess, Employee
Hi Karl, thanks for letting us know. This should be fixed in the latest release.
Jess, Employee
My Android device (Galaxy S7, Android 7.0, IMDb app 7.1.4.107140200) has just sent me two notifications about trailers, despite ALL notifications being turned off within the app. It's not the first time that's happened either so, sadly, it's being uninstalled. One customer gone.
Jess, Employee
Sorry to hear that Phil. We haven't been able to reproduce this. Sounds like you have already uninstalled but if not, we would love it if you could post screenshots of the settings screen, and any notifications you received. We're trying to track down whether it is a timing issue.
Hi Jess, this might be an issue for ppl like me who never bothered to register an imdb account. Maybe your app doesn't know how to store or address the settings then and goes on by default. Just an idea by a fellow android developer.
Greetings Mario.
Greetings Mario.
Jess, Employee
All ideas welcome, thanks Mario! We think we have a way to fix this, just need to complete testing.
I have notifications turned off but am still getting them, usually 3 at the same time. When will you fix this? I f I wanted the notifications I'd have them turned on!
Jess, Employee
Hi Simon, if you wouldn't mind, we'd love to see screenshots of the settings screen and the notifications you've received. We're trying to track down the issue. Also, getting your device details would be helpful. Thanks.
I'm using an Xperia xz running android 7.1.1, I tried to upload a screen grab of the notifications setting page but it doesn't seem to work!
Jess, Employee
Hi Simon, this should be fixed in the latest release.
Like others, I too have all notifications off in the Android app - yet seem to get at least two updates for trailers in quick succession every day for the past 4 days or so.
I love the app, but this is ridiculous.
I love the app, but this is ridiculous.
Jess, Employee
Hi James, we're trying to track this down but unable to reproduce. If you wouldn't mind sending your device details and any screenshots of the settings and the notifications you've received, that would be super helpful.
that's from earlier today - I'm on an Xperia XCompact on Android 7.1.1.
Hope you get this fixed quickly.
cheers
Hope you get this fixed quickly.
cheers
Jess, Employee
Thanks so much James, this is helpful!
Jess, Employee
Hi James, this is fixed in the latest release.
I'm having the same issue. All these notifications were turned off yesterday and yet I recieved these two notifications a few minutes ago. It's definitely an issue. It won't let me post the screenshots.
Jess, Employee
I don't have the imbd app installed and I get notifications all the time. And what's more annoying is that the imbd notifications make the same sound as my text messages. I bought tickets for a movie on my phone about 3 months ago and now it won't stop. I cant find the app in my phone anywhere and I end up with 15 different notifications stacked up at a time. Help me stop them, please!!!
Jess, Employee
Hi Heather, thanks for reporting this problem! A couple of things will help us figure out what is going on.
1) Are they email notifications? or push notifications? If you can reply with a couple examples of what they actually say, we can help figure that out.
2) What kind of phone do you have? And what operating system? You can find this in your device settings, under "About phone" or "About device."
1) Are they email notifications? or push notifications? If you can reply with a couple examples of what they actually say, we can help figure that out.
2) What kind of phone do you have? And what operating system? You can find this in your device settings, under "About phone" or "About device."
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