amazon prime-message: "this device doesn't support a subscription to imdbtv"

  • 3
  • Question
  • Updated 4 months ago
  • Answered
in amazon prime, i try to play a tv series episode and i get the message: "this device doesn't support a subscription to imdbtv" the device is a 2015 samsung smart tv. i can play other amazon prime tv shows. Any thoughts? i can play this show/episode on both my laptop and my much older main samsung TV in another room.
Photo of jd.dugger@outlook.com

jd.dugger@outlook.com

  • 1 Post
  • 0 Reply Likes

Posted 4 months ago

  • 3
Photo of Taylor

Taylor, Official Rep

  • 761 Posts
  • 625 Reply Likes
Hi JD,

Please know that your device must support "Ad supported channels", as referenced on the Smart TVs with the Prime Video App article

For further information on IMDb TV, you are also welcome to visit the IMDb TV FAQs on our help site.