adding a credit for film not in database

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  • Updated 10 months ago
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I tried to enter a movie credit for a film that has finished shooting but is now in post. My entry was rejected because IMDB told me that the film is not in their database. If the production company has no plan to add the film to IMDB, how can I have a credit on my page?
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Craig Wollman

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Posted 1 year ago

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gromit82, Champion

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Craig: You can submit the film to IMDb yourself using the form that begins at https://contribute.imdb.com/updates?update=title and continues on succeeding screens. (I'm assuming that the production company is not intentionally trying to keep their film out of the database. If they are, I am not sure what their plan is. Anyone can submit a film to IMDb, even if their only involvement with the production is as a viewer, or even someone who just read about the film.)

Please note that there will be parts of the form where you do not need to answer every item, but instead you can answer 2 out of 5 items, or 1 out of 4 items, or 3 credits from 6 categories. However, if you can provide more than the minimum number of items, please do so.

If you run into problems along the way, you can always come back here and ask.

Good luck!

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JR

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Craig Wollman if you have any links to the film can you post them here, someone may like to help you add the film.
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Col Needham, Official Rep

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As we advised above, given the circumstances here, this credit is best added to your "Additional Credits" section on IMDbPro.  Here is a step by step guide which avoids the need to create a new title (which is likely ineligible anyway). 

On any page on IMDbPro, say https://pro.imdb.com/ click "Your Page" in the header:



This will take you to your IMDbPro name page. Next click the "Edit" button near the top of your filmography:



This will open an edit menu. Scroll down to the "Additional Credits" section and "Industrial" seems to best fit here:



click the ">" and on the next screen, click "+ Add Credit" to take you to a form like this:



enter the details, press "Save" and the information will be added to your "Additional Credits" section on IMDbPro within minutes. 

Please let us know if you need any additional help here. 

Note this assumes you have claimed your name page using your IMDbPro subscription.  If not, please see https://help.imdb.com/article/imdbpro/manage-your-imdb-page/how-do-i-claim-my-imdb-page/GXWAJBBV8EVP...
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Craig Wollman

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I looked up the pro rates. It's $142 annually but with Tax and Var, I'm guessing it's about what I'm paying. But I don't understand why, when I'm logged in, I am offered a free trial to IMDBPro. If I'm paying the same price why am I not a Pro subscriber?
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gromit82, Champion

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Craig: If you are unable to access IMDbPro even though you are paying for it, here is my suggestion on how to get help.

Log out of IMDb and go to https://help.imdb.com/contact.

You should see a box on screen that says "Log in for IMDbPro member support | Log in for IMDb general Support". Click the X to close that box. You should then see a page that says "IMDb Contact Us".

Click the option for "Log in/Sign up questions".
In the "Select an issue" menu, select "Login & other account issues".
In the "Select issue details" menu, select "Unable to login/other login issues".
Click "E-mail".

On the next screen, fill in your e-mail address and name where indicated. Then, in the "Enter additional information" box, explain that you are a paid IMDbPro subscriber yet you are unable to access the Pro site, providing all the details you have indicated above in this thread. Then click "Send e-mail".

Hopefully the staff should be able to get you your access to the Pro site.
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Craig Wollman

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I sent the message, thanks.

Just one more way that IMDB continues to amaze me with it's issues and poor design. Wanna bet they don't give me any credit for paying for something I'm not getting?
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Jeorj Euler

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I'd imagine that they can extend your subscription by an amount of time equivalent to how long your were unable to access IMDbPro's features, or they could indeed reimburse part of your payment.
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Craig Wollman

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I would hope, thanks Jeorj. Most importanly, I need to get access to the site and get what I'm paying for.
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Eboy

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Craig, I have to admit that I didn’t read the whole thread, but you said that the film is ”in post”. Do you have confirmed credits (meaning, that are the end credits even finalized), release dates etc? I mean sure, you can probably add the film even when it’s not yet released, but it’s probably easier when the film is completed, credits finalized and the film actually ”released”. This is one of those ”just saying” type of posts.
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Craig Wollman

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Understood. I do not have any knowledge of any credits put together yet.

Either way, I was able to finally get the form submitted about 4 days ago, but I have seen no update on my page. I'm assuming that imdb will take it's usualy 10-15 days to make the update so I'll wait until then before I check into why it's not there.

Thanks for your comment.