adding a credit for film not in database

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  • Updated 10 months ago
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I tried to enter a movie credit for a film that has finished shooting but is now in post. My entry was rejected because IMDB told me that the film is not in their database. If the production company has no plan to add the film to IMDB, how can I have a credit on my page?
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Craig Wollman

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Posted 1 year ago

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gromit82, Champion

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Craig: You can submit the film to IMDb yourself using the form that begins at https://contribute.imdb.com/updates?update=title and continues on succeeding screens. (I'm assuming that the production company is not intentionally trying to keep their film out of the database. If they are, I am not sure what their plan is. Anyone can submit a film to IMDb, even if their only involvement with the production is as a viewer, or even someone who just read about the film.)

Please note that there will be parts of the form where you do not need to answer every item, but instead you can answer 2 out of 5 items, or 1 out of 4 items, or 3 credits from 6 categories. However, if you can provide more than the minimum number of items, please do so.

If you run into problems along the way, you can always come back here and ask.

Good luck!

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JR

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Craig Wollman if you have any links to the film can you post them here, someone may like to help you add the film.
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Craig Wollman

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Thanks for your help. I'll give that a try. The interface on IMDB is so difficult to use. I'm sorry I couldn't figure that out on my own, but I appreciate your answer.
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Craig Wollman

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I just tried to enter it as gromit suggested. It is so friggin' complicated to try to enter this, I gave up. There's just way too much required information that I don't know or some of the fields are just so confusing it's impossible to know what to enter.

I consider myself fairly smart with a fair amount of common sense. I was an engineer before I became an actor and had 10 years of programming experience. I'd like to get my hands on the person who designed the IMDB data entry portion of the website.

By the way, I don't know of any links to trailers or footage or any other hints to the production. It's a 30 minute film that was done by a large church in Denver and they're in the editing process. 
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Ed Jones (XLIX)

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Craig as JR said if there is a URL link that goes to this movie please post it here.
I or another will try to help you be creating the title page for you. And yes creating a title page IS the hardest of all data submissions.
LOL
Thanks
Cheers
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Craig Wollman

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Thank you Cliff. I've gone through the process and there is information that is required (even when I only need 1 of 3 or 3 of 5 items, etc. that I just don't have. So I don't see how I can complete this. It was a film short done by a church that will be used for their Christmas services. They want to pursue distribution but that won't be addressed until after the holiday.

I do not have a URL to anything connected to the film. 
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Craig Wollman

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I understand why IMDB wants to make sure the project is real and that we aren't just padding our IMDB page wih fake material but I just don't have enough information about the production to be able to get past IMDB's restrictions. It's just not actor friendly.
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Ed Jones (XLIX)

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I know it's a lot of work. Is the video viewable on you tube?
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Craig Wollman

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Hi Cliff, I know there's a lot to read in this thread so I'll review what I mentioned above. The production just wrapped a week ago. They are in post production. They are planning on releasing it for their Christmas services in mid-December. I know of no media that I can access that will prove the existence of this production. (other than all the photos I took between takes!
(Edited)
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Col Needham, Official Rep

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It sounds like this title may not be eligible for inclusion in IMDb in any case. 

Your best option would be to add it to your "Additional Credits" section assuming you have an IMDbPro account and have claimed your name page.  Please see https://help.imdb.com/article/imdbpro/manage-your-imdb-page/faqs-for-resume/GMLWQXHRJL84G66W

If you have IMDbPro there's a good example at https://pro.imdb.com/name/nm0366890/ 
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Craig Wollman

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I believe I have an IMDB pro account. I pay $163 per year.

I'll try what you suggest. Thank.
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Craig Wollman

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Col, I'm actually doubting that I have a pro account. I pay an annual fee but I'm guessing that an imdbpro account is different from an imdb account. I tried to go there but all I get when in the pro section is offers to sign up for the pro serivce.

In any event, I did try editing my page and adding the film but it took me back to the same page that requires information that I don't have. I didn't used to be bald but at this point I have pulled all my hair out. Having to deal with the only game in town when they don't provide support and on top of that, when they have an almost unusable interface is just unthinkable.
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Ed Jones (XLIX)

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Craig what do you think you don't have that you need.
And if you could Post all you do have.
Let me see if I can try and get it done.
A simple request that everyone gets stuck on is a url to the movie.
All you have to do is create a Facebook page for "The Movie". The actual title not a persons name, the movie's name. Post who' directing, writing starring etc etc
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Craig Wollman

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Hi Cliff. The IMDB URL area explicitly says that links to FB or other social media are not acceptable.

Frankly, I don't have anything except for the film title, the church who hired me and the names of the director and producer.

If you think that will work despite what you say, I can try that but I wouldn't think it appropriate to create that page without contacting the production company first. I can do that but it just adds more hassle to the whole process.
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Craig Wollman

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Sorry, I didn't completely answer that. Unless you need to know the details, I'd have to go back to IMDB and go through the process again to try to enter the film just to find out the things it's asking for that I don't have.
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Craig Wollman

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Every time I hit "Check again" or whatever that mislabelled button is at the bottom, it tells me something cryptic about my having to fill out anything that's not green.
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Jeorj Euler

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For a movie, the fourth stage of the title addition form looks like...

https://d2r1vs3d9006ap.cloudfront.net/s3_images/1747235/RackMultipart20180820-124558-1lghob9-form.png?1534802085
  • Mandatory Information
    • Release Dates
    • Miscellaneous Link
  • Basic Identifying Information (2 items required)
    • Country of Origin
    • Languages
    • Color / Black & White
    • Genres
    • Directors
  • Production Information (1 item required)
    • Budget
    • Official Sites
    • Distributors
    • Production Companies
  • Major Credits (3 items required)
    • Cast
    • Writers
    • Producers
    • Composers
    • Cinematographers
    • Editors

OK?
If not all of enough of the mandatory information can be sourced, then please provide relevant and thorough evidence in the "explanation" field of the submission form. Since the project is in post-production, the studio should be able to supply all of the information except maybe whether the movie will be in color or monochrome.
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Jeorj Euler

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The explanation field only appears after the corresponding checkbox is ticked and the "Re-check these updates »" button is clicked.
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Ed Jones (XLIX)

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A lot of that can be left blank.
Here is the solution. Go Daddy and Vista Print have low cost do it yourself web creation. That'll get you your URL


(Edited)
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Craig Wollman

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Cliff, you're suggesting I create a small website to get past the terrible design of the IMDB submission website?

I'd rather eat Rocky Mountain Oysters.
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Ed Jones (XLIX)

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Yummy, I used to go to The Fort in Morrison, Co. Theirs was the best!
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Craig Wollman

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Frankly, I give up. I tried putting in the production company name and I got:

This credit has been rejected. You need to correct this credit before it will be accepted.
  • The company name is missing a country code.
I have never seen a website that is so absurdly difficult. I don't think it's fair to ask them what their budget was. I know that not everything has to be entered but certain information is required and I just can't get past that. If the computer and monitor weren't my own, I'd take a baseball bat to it. That's how frustrating this process has been. But if budget were the only issue, I could get around that.

I tried adding me as an actor, someone as producer, and someone as director and it forces me to choose from a list of producers and directors. Since their name isn't in those lists, it's just one more reason why I can't get this done.

I do appreciate everyone's help on this but if I need this many people helping me and I still can't complete the process, there's something wrong with the process. I'm just an actor. I don't have all the details about the production.

I would only express my frustration and anger with a few words, but big brother would delete my post based on the vulgarity of my word choice.

I almost hope I'm the only idiot who has these problems. But I suspect I'm not.

Jeorj, I will try the explanation field but I'm not hopeful.

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Jeorj Euler

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Well, there is the "let the IMDb staff decide" option, for ambiguous identities, when incorporating credits onto an IMDb title page.
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gromit82, Champion

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Craig: The country code is the two-letter abbreviation for the country, in brackets, which is placed after the name of the company.

For example, if XYZ Films is a United States company, it would be entered as:

XYZ Films [us]

See https://help.imdb.com/article/contribution/industry-professional/company-name-formatting/G5UFMUM3FLU...# for information about company name formatting and https://help.imdb.com/article/contribution/other-submission-guides/country-codes/G99K4LFRMSC37DCN?re...# for the complete list of country codes.

Regarding the issue of "it forces me to choose from a list of producers and directors ...", you should see near the end of the list a choice along the lines of "This is a different person not currently listed - create 'Wollman, Craig'." That's what you should choose if the person has no IMDb-listed credits yet.
(Edited)
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Craig Wollman

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Jeorj, I am on the page similar to what you posted and I don't see an explanation field anywhere. But as I said, I'm about to get an ulcer so I can't devote anymore than the 3 hours today to this process. I sure am not getting my $163 worth per year this is costing me.
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Jeorj Euler

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Creating a new title page has nothing to do with IMDbPro.
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Craig Wollman

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I didn't think it did. But for the price they charge, they should put a little of their budget into designing a website that at LEAST someone with a B.A. in engineering and a Master's degree can use and figure out without having to involve 10 people on a community help site.
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Jeorj Euler

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I'm confident that at least one third of all secondary school graduates, can figure this out (spending three hours everyday for two or three days), provided they have not been socially promoted and are still "fresh" with education. Apropos, engineering tertiary certification is typically in the form of Bachelor of Science rather than Bachelor of Arts.
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Craig Wollman

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Yes, That was a typo, my undergrad degree is a B.S. from Penn State, but I digress. Not a certification, but a degree.

I'm so happy three hours for two or three days will allow someone to add a credit. And if at least 1/3 of those graduates can do that, we'll that's all I need to know. Just think of the shape the world would be in if only (or at least) 1/3 of the population of educated people could figure things out. What does that say for the uneducated?
(Edited)
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JR

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It's like everything once you've done one the rest are easy. All the degrees you can poke a stick at is not the answer problem solving in the real world is.
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Ed Jones (XLIX)

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Craig, I'm a 63 year old non college educated retired ASE Master Tech.
As I posted earlier Give Me the names and the cast and crew titles that you have and let me or another to attempt it for you. Budget is a figure. It does not have to be accurate. $100 $1000 $1,000,000 $10 $1.98 !! Pick an arbitrary figure.
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gromit82, Champion

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Cliff: Please don't encourage people to submit arbitrary, inaccurate budgets. Craig would be much better off submitting the church that made this film as a Production Company and leaving the Budget section blank.
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Ed Jones (XLIX)

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It's a Church. Budget is $0 more than likely. Donations Cover it.
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Vincent Fournols

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I agree with Gromit.

Moreover, please refer to what Col said above and namely: "It sounds like this title may not be eligible for inclusion in IMDb in any case." (do not ask me why!)
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Ed Jones (XLIX)

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No DR, but do you really think that ANY budget out of Hollywood or anywhere is TRULY accurate? Hmmmmm.
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Craig Wollman

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Cliff, no, I was paid a reasonable amount for my work as an actor in this film so no assumption about the budget is appropriate.

Just because a church has donors doesn't mean there is no budget for the work they do. Donations are there income and the have a budget for the various expenditures the church incurs.
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Ed Jones (XLIX)

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Mick Jagger.....I Can't get no Satisfaction.
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JR

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Or you can always leave the budget blank as it's not a critical requirement when adding a new title.
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Jeorj Euler

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"Budget", "Official Sites", "Distributors" or "Production Companies". At least one of those fields has to be filled out, and often it is easy to identify/determine everything in that section except for the budget, if the project is non-fictitious.
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Craig Wollman

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Jeorj, not true, I wish it were true. It's not fare to make the assumptions you have. The film was shot by a church. I assumed they were the production company but I can't be sure. I listed them in any event.

Distributors? No, this film will be shown only at Christmas services for the church although the church will be seeking distribution next year. I suppose I could call the church the distributor for now.

Official sites? None. There has been no website set up for this project as far as I know.

And of course, I've already covered the fact that I don't know the budget.

"...if the project is non-ficticious?" If I shoot a 10 minute short on an iPhone with the intent of trying to get into some festivals but I have no budget (this church film has one, I just don't know the number) no distribution, no website for it, and no official production company, does that make my film fictitious? This church film is somewhere between that iPhone movie and a standard Hollywood film.

I've been to the Sundance festival 25 times since the mid-80's. 90% of the time, the film representatives on stage, (director, producers, etc.) will not discuss budget and I don't think it's appropriate to ask the church what that budget is. I was flown to Denver from NYC, I was put up in an apartment, and I was paid a reasonable fee for my work. There is definitely a budget.
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Jeorj Euler

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An ecclesiastical organization can count as a production company if it exhibits studio behavior such as filmmaking.
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Col Needham, Official Rep

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As we advised above, given the circumstances here, this credit is best added to your "Additional Credits" section on IMDbPro.  Here is a step by step guide which avoids the need to create a new title (which is likely ineligible anyway). 

On any page on IMDbPro, say https://pro.imdb.com/ click "Your Page" in the header:



This will take you to your IMDbPro name page. Next click the "Edit" button near the top of your filmography:



This will open an edit menu. Scroll down to the "Additional Credits" section and "Industrial" seems to best fit here:



click the ">" and on the next screen, click "+ Add Credit" to take you to a form like this:



enter the details, press "Save" and the information will be added to your "Additional Credits" section on IMDbPro within minutes. 

Please let us know if you need any additional help here. 

Note this assumes you have claimed your name page using your IMDbPro subscription.  If not, please see https://help.imdb.com/article/imdbpro/manage-your-imdb-page/how-do-i-claim-my-imdb-page/GXWAJBBV8EVP...
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Craig Wollman

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I looked up the pro rates. It's $142 annually but with Tax and Var, I'm guessing it's about what I'm paying. But I don't understand why, when I'm logged in, I am offered a free trial to IMDBPro. If I'm paying the same price why am I not a Pro subscriber?
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Craig Wollman

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Col, frankly, I don't know if I'm subscribed to the Pro version. I suspect I'm not. When I log in, I don't see IMDBPro anywhere in the header of the site, just IMDB. When I get to a place where there is an IMDBPro button, when I click no it, I'm taken to a subscribe page. So I'm guessing my $163 per year is for a standard subscription, not the pro version.

Subsequent to my above message, I clicked on the pro link you provided. I'm taken to a "Start Free Trial" page. At the top right of the page it says...

"Hi, Craig! Are you an industry professional?

Not you? Log out

So I'm assuming that I'm logged in under my regular IMDB subscription but that I do NOT have a pro subscription.

I'm off to vote!

Thanks for your help, Col.


(Edited)
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Craig Wollman

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I looked up subscription rates and it states that IMDB is free but IMDBPro is a subscription. So I must be paying for IMDBPro. Why I'm taken to a free trial page for IMDBPro is beyond me, although that would be consistent with the site is designed (poorly).

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gromit82, Champion

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Craig: If you are unable to access IMDbPro even though you are paying for it, here is my suggestion on how to get help.

Log out of IMDb and go to https://help.imdb.com/contact.

You should see a box on screen that says "Log in for IMDbPro member support | Log in for IMDb general Support". Click the X to close that box. You should then see a page that says "IMDb Contact Us".

Click the option for "Log in/Sign up questions".
In the "Select an issue" menu, select "Login & other account issues".
In the "Select issue details" menu, select "Unable to login/other login issues".
Click "E-mail".

On the next screen, fill in your e-mail address and name where indicated. Then, in the "Enter additional information" box, explain that you are a paid IMDbPro subscriber yet you are unable to access the Pro site, providing all the details you have indicated above in this thread. Then click "Send e-mail".

Hopefully the staff should be able to get you your access to the Pro site.
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Craig Wollman

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I sent the message, thanks.

Just one more way that IMDB continues to amaze me with it's issues and poor design. Wanna bet they don't give me any credit for paying for something I'm not getting?
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Jeorj Euler

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I'd imagine that they can extend your subscription by an amount of time equivalent to how long your were unable to access IMDbPro's features, or they could indeed reimburse part of your payment.
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Craig Wollman

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I would hope, thanks Jeorj. Most importanly, I need to get access to the site and get what I'm paying for.
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Eboy

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Craig, I have to admit that I didn’t read the whole thread, but you said that the film is ”in post”. Do you have confirmed credits (meaning, that are the end credits even finalized), release dates etc? I mean sure, you can probably add the film even when it’s not yet released, but it’s probably easier when the film is completed, credits finalized and the film actually ”released”. This is one of those ”just saying” type of posts.
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Craig Wollman

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Understood. I do not have any knowledge of any credits put together yet.

Either way, I was able to finally get the form submitted about 4 days ago, but I have seen no update on my page. I'm assuming that imdb will take it's usualy 10-15 days to make the update so I'll wait until then before I check into why it's not there.

Thanks for your comment.
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Craig Wollman

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Back in November I was finally able to complete the form and send it but my film credit never appeared. It seems pretty impossible to figure out how to send a message to IMDb support. The only option I found is for billing.

Any ideas of what I need to do to get that credit on my page?

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Vincent Fournols

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Craig,

Find the notification mail you have received after submitting your edition, and share it's 18 digit number here.

You can also use it to check the reason why it was rejected by IMDb on https://contribute.imdb.com/contribut... (view contribution details).
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imaquickenidiot

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I do have a link to the film with a password but I'm not supposed to give that out. Maybe few screenshots?
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Vincent Fournols

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No need at this stage.
You might be able to retrieve and share the 18 digit submission ID on the page I have you the link for.
This information is essential if you want to get help from an IMDb staff.
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imaquickenidiot

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Thanks Vincent. I don't remember receiving an email but I'll check.

I went to my contribution page via the link and it gave me what's below. I don't have anything that fits #1. I'll try number 2. This is very frustrating. It must have taken me 4 hours to get everything right so that the form could be submitted (back in Nov.). It shouldn't be this hard! So frustrating.

Provide one of the following:

  1. In the "Miscellaneous Link" section of the new title submission form, add links to third party sites detailing the production.
  2. In the "Explanation for missing information" box at the top of the new title contribution form, add additional information detailing your case for your title to be listed on IMDb.

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imaquickenidiot

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In the resubmit form, it says the film title is not valid. What make a title valid? Does the production company have to inform God?

I spent 10 days in Denver shooting this film. Is there some sort of registration process that the production company has to go through before I can get credit?

If they don't, does that mean I'll never be able to add this credit?
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Vincent Fournols

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Please read carefully all instructions on screen especially if the section background is pink or yellow: I guess that the submitted format of your title doez not comply with the formatting rules, e.g. did you add the year between parenthesis at the end of the title?
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imaquickenidiot

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Once again, I'm running up against the most poorly designed submission process. I hit the resubmit button and it took me to a page describing my data entry. The only two choices were "resubmit this form" and "save for later"

I added a URL to the trailer of the film. How the hell do I submit the form again? I clicked "resubmit this form" but it just gives me back the same page. Am I the only moron on this site who has these problems?
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Vincent Fournols

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Are all submitted sections with a green background?
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Ed Jones (XLIX)

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Hi
Please,
Name of Title.
Credit you are trying to add.
Can help you better if you supply this.
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imaquickenidiot

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Sorry for the bombarding. I'm getting ulcers again. It won't make the director section green. I don't see the director in the list. Can't I submit without the director being recognized by IMDb?
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Vincent Fournols

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Why would not the director section turn green? What color is it: pink/red or yellow? What do instructions say?
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Ed Jones (XLIX)

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You cannot reuse an already once submitted Contribution
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Ed Jones (XLIX)

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Hi
Please,
Name of Title.
Credit you are trying to add.
Can help you better if you supply this.
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imaquickenidiot

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Thanks Ed, I was finally able to resubmit the form. One of the many things I couldn't get past was the attribute next to the film name. I was trying to enter "limited." It took a long time to figure out exactly how IMDb wanted it formatted. It kept rejecting what I entered.

I wish I could just spend 5 minutes on a phone call with somebody from IMDb so SOMEone could explain why this submission process is SO difficult and POORLY programmed/designed.
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Ed Jones (XLIX)

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I single submission usually takes 2-3 minutes once you get used to it.
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Vincent Fournols

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And I am afraid that if the process was not thorough enough, IMDb would quickly become garbage....
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Ed Jones (XLIX)

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It is designed so it is virtually impossible for a bot program to do it.
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Craig Wollman

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I understand the scrutiny that's needed to make sure things are legitimate. But the interface is SO poorly designed. I shouldn't have to clean up all the hair I pull out just to try to get a legitimate credit.

My apologies for all the bitching and moaning. Poor design like that just drives me nuts. They're getting an annual check from me and many others. They should at least put some of that into a better design or at least decent support (outside of this forum).
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Ed Jones (XLIX)

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When submitting a new name you must acknowledge all questions asked then select recheck this.
You have to keep answering the questions, and make the appropriate corrections befor it will go green and allow you to submit.

Can do this faster and provide you step by step screenshots so you know how it's done.
So please
Name of Title.
Credit you are trying to add.
Can help you better if you supply this.
thanks
Cheers



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Craig Wollman

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Ed, since the form finally went through, I'll wait to see if it's accepted this time. If not, I'll get back to you hear.
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Craig Wollman

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here.
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Ed Jones (XLIX)

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Once I visit a page I follow it.
Post a reply here if you have an issue.
Cheers
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imaquickenidiot

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Thanks Ed. And thanks for your patience with me.
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Ed Jones (XLIX)

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You are welcome
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imaquickenidiot

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The credit has been added so all is resolved. As much as I love working as an actor, in some ways I hope I don't get another credit soon I don't have to go through this nightmare again. (Be careful what you wish for!)

Thanks for all of your help.