#190519-024923-200000 1 of 9 submissions "declined" with the dreaded "Unable to verify."

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  • (Edited)
#190519-024923-200000

I submitted 9 "Actor/Actress Edit" contributions (8 credit order, 1 uncredited). There is an internal consistency because I would have to have the on-screen credits to do credit order and to flag an uncredited. While the 8 credit orders were approved, the uncredited was "declined" with the dreaded "Unable to verify." Since all 9 submissions together are internally consistent, why were 8 accepted and 1 declined? What is the reason for not being able to verify the 1 (and how were you able to verify the other 8)?

Rich Stein
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Rich Stein

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Posted 6 months ago

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Michelle, Official Rep

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Hi Rich -

Concerning the rejected credit correction, it's likely that the editor was being cautious about changing the credit to "uncredited" as the credit had been listed as a credited entry for a period of time and had been uncontested.  I have now approved your correction for this credit and the change should be live on the site shortly.  Cheers!
(Edited)
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Rich Stein

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Hi Michelle-

I was hoping you would be the one to respond. :-)

You responded to a post of mine about a year ago concerning broken links to submission guides.

Thank you. Thank you. Thank you. I can't thank you enough. :-)