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Photo of Trent Dawson
invalid file extension error message
I'm trying to upload new video and it says "invalid file extension". Quicktime. m4v
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Brier Jem's
just made my IMDB account, however my name and credits are already on here and I'm not sure how how to connect my account with that?
I am an actress and just made my IMDB account, however my name and credits are already on here and I'm not sure how how to connect my acc...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of tashia asanti
Need Help Cancelling Subscription
I hereby request that you cancel my subscription and delete all accounts with IMDB. Effective immediately 1/20/18 i do not authorize you...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
Photo of Myra Ford
Showreel (demo reel) won't play
I uploaded my showreel successfully and it appears on my profile page. However, it says "Your video is not intended for all audiences" an...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Guido Den Broeder
StarMeter order still not working correctly (software error)
(Pro) The StarMeter order is still not working correctly. Actors with a rank over 1,000,000 are ordered as though they have a rank which ...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of Lizzy Dalla Betta
Demo Reel uploading - help! :) nothings working
Hi y'all, I've verified that my video meets requirements and have tried all the normal things like different browser, refreshing, but eve...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Maurice Cardwell
Hi. I need an old demo reel deleted at http://www.imdb.com/videoplayer/vi990616089 Uploaded in old system.
Hi. I need an old demo reel deleted. It was uploaded years ago, in the previous system. Please delete this video at http://www.imdb.com/v...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of L.L.
Photo uploads/claiming issues
Trying to get a client's page updated with a new profile photo and additional photos. However, I see no ability to claim my page nor thei...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of frankfob2
Can't log in to IMDbPro
When I tried to log on to IMDb Pro it said I had to log in, but when I did, it said I wasn't a subscriber. I am.
  • 2 me toos
  • 13 replies
  • Problem
  • Solved
Photo of Tiffany Bartok
I ndeed to delete my video
There is a demo reel that I need to delete https://contribute.imdb.com/video/list?ref_=pro_redirect_demoreels_list I cannot find the sou...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Joy Leigh
How do I claim my client's page? He does not know who created it.
I need to update my client's IMDB page, ie change profile photo, add/remove information. He does not know who created his page.
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of Ella
IMDbPro Resume Photo Upload Issue
Hi, I am now having this same error message when trying to upload images.Note: This conversation was created from a reply on: Problem Sub...
  • 2 me toos
  • 8 replies
  • Problem
  • In Progress
Photo of Ron
Dead News links on Pro name pages
When news sources are removed from IMDb, their stories and sections disappear, which is fine. However, links to them remain on IMDbPro n...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Anna James
Videos Not Visible
Hi, I'm unable to make my videos visible. I have three uploaded, but when I click on videos, it's not highlighted in blue and on my video...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of TeeBee
Changing primary image on IMDbPro profile?
Since there is the new layout I am no longer given an option to choose a primary image. I have followed the way I normally do it and chec...
  • 2 me toos
  • 4 replies
  • Problem
  • In Progress